I agree with KightWhoSaysNi. This hand stabilizer is not working as advertised.
Windows 11, Stabilizer showing up in blue tooth; connected once and dropped. Fails to connect after that.
I finally got the handheld scanner connected again but the start button does not work. I double tapped the scanner button and the connection dropped again. I am beginning to regret this purchase 
Hi @TimGS , I moved your post to a new support thread, a representative with check on you . @Revopoint-Jane
In future when you have technical issue please post your thread in place to reply to outdated treads for faster response .
Hi @TimGS
Can you please contact our technical support department at customer@revopoint3d.com? They will help you to figure out your doubts.
Hi @TimGS
Thank you for your suggestion!
We have plans for a feature to “copy” the model, which, if successfully updated, will solve your problem.