Stabilizer connection issues

I agree with KightWhoSaysNi. This hand stabilizer is not working as advertised.

Windows 11, Stabilizer showing up in blue tooth; connected once and dropped. Fails to connect after that.


I finally got the handheld scanner connected again but the start button does not work. I double tapped the scanner button and the connection dropped again. I am beginning to regret this purchase :frowning:

Hi @TimGS , I moved your post to a new support thread, a representative with check on you . @Revopoint-Jane

In future when you have technical issue please post your thread in place to reply to outdated treads for faster response .

Hi @TimGS

Can you please contact our technical support department at customer@revopoint3d.com? They will help you to figure out your doubts.

Hi @TimGS

Thank you for your suggestion!

We have plans for a feature to “copy” the model, which, if successfully updated, will solve your problem.

As a loyal customer, I’m genuinely concerned—it’s been 7 months and is approaching nearly a year. Has the fix been released yet?

Regards,
Edward

I deeply regret wasting my money on such a faulty product. A fix should have been released by now, as promised back in May 2024.

-Edward

Hi Edward
Please contact customer@revopoint3d.com with your technical issues.

My stabilizer working just fine on win11
So it may be related to your device .