SOLVED Miraco pro, calibration bug or problem

hello im a new user everything was ok bit of fast scan made then i saw an update is available did the update and tracking problem and cant make ani calibration, when i hit the right height all degree and height become grey and cant pass to the next step, i try normal no light , with light , with a spot light nothing help,

what is the trick? or is a bug in new firmware?
using revoscan 5.5.0.1579
app version 1.2.1.31
system version 2.6.38.20241025

imu calib work and its done

version when i receive it was far 1.0.something

brand new scanner that i cant use not fun but shure is a way to fix
anybody have a clue?

There should be no bug anymore calibrating MIRACO since I updated my 2 units and had no issues re calibrating .
Sometimes the levels are tricky
To keep the device at the specific angle .

Why you don’t put MIRACO on a tripod and then hold the board in your hands and adjust the angles
It works both ways , of you move the device or you move the board .

Try that , it is much easier

Maybe sure you have enough lighting in the room that coming from behind the device direct in the board .
Also make sure MIRACO LEDs are in while calibration .

pretty shure its related to firmware i did it before and all was good

will try to make a video tonight

I updated 2 of them with the same firmware so it is not the firmware .

The firmware has nothing to do with calibration , the PS5 computer software do

Do you have still the older Revo Scan software ?

I would recommend to try the older version for calibration that worked early for you , not the latest version .
It worked before for others , it may for you , until the dev team finds what is really going on .

i saw it cant find any link that work i ,got the latest version

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I will send you one today to try

calibration work good with old version of revo scan if some get problem !!

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No calibration Bug with me and my plus.
Yesterday i have calibrate them.

its not every one, only some hardware i think

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It has to do with the old MIRACO and MIRACO Pro calibration board and new computer software , there are some issues with it .

MIRACO Plus have new glass board so there are no calibration issues .

For anybody having issues with calibration of Miraco please contact customer@revopoint3d.com

For future assistance .

Since this issues was solved
I will close next e this topic .