I’ve been using the Revo Metro Y Pro scanner for a few months now and would like to share my impressions and ask a direct question to support. My spec: i9 13900hx 64RAM rtx4060.
The start wasn’t bad, the scanner was technically capable of producing the results I needed, but the software…
I waited for a software update.
The first update to version 5.8.5 was encouraging, work was done on the usability of the scanner modes, the scanning process became smoother. The scanner became more convenient to use, but I still avoided using it. Processing scans took a tragically long time. I have another scanner, but it is not portable.
I emailed support and posted messages on this forum—I wasn’t the only one. And then, it seemed like our voices were heard. A vote was held, and users unanimously voted for the laser scan processing speed.
And so I’m eagerly awaiting the next update, and it’s happening,
but received nothing:
-Processing speed fusion hasn’t increased. –Texture support isn’t available (it was promised in all 5 modes when I bought the scanner). I still have the promotional materials that stated this.
-Pre-processing before fusion is missing.
Furthermore, scanning performance in version 5.8.6 is worse than before (constant freezing and stuttering).
+The only improvement is that the program no longer crashes when entering large amounts of data.
Now will the work on increasing the speed of laser scanning processing be carried out? Or is all the effort focused on POP4?
Finally, here is my feedback on improving the software, besides those already named.
From a simple one: teach the program to remember previously selected object appearance settings - black, base, shiny, camera orientation. Add a setting in the settings to determine whether I should automatically hide the depth camera preview. Now the tricky part: implement automatic cleaning when double detection points. I don’t want to spend several minutes moving the slider back and forth dozens of times. This drags out the already endlessly long post-processing process. Maybe it makes sense to play with the interval instead of the specific value, in case someone needs specific numbers. And now I understand the most difficult thing is that you need to do high-quality filtering when constructing the mesh. At the moment, I use third-party programs to import point clouds.
Thank you for reading. I ask users to support me, and representatives to comment. I’m sure I’ve voiced the wishes of many people.
Indeed the laser mode processing if the fusion is taking too long , there is also reason why it takes so long because if the very small frames and lots of them that need to be calculated vs Full Field.
Meshing will take also long but in other programs it is not done any faster , but they have better filtering / cleaning options that can do it in seconds with one click instead of sliding the slider and waiting for too long .
To have the processing of mesh much faster , you need a perfect point cloud , clean and prepared as living any points inside it will take additional time for processing .
Sadly the software is CPU based and with the amount of data when scanning using Laser mode things will not get as fast as we wish .
I run on i9 14th Gen and fusing using laser mode is just too long and I did reported it and the team is aware of it .
Right now the team is busy finishing the software for POP 4 , also some fixes with Revo Mirror for users with MAC , so the agenda is full until early July already.
They working on all improvements and the wishlist is very long .
Thanks you for your feedback @Yan
Just please have a little patience as everything you said was already reported and not once, including my own personal reports, nothing is ignored and Revopoint is always thankful for each feedback !
I’m satisfied with the mesh creation speed, but I don’t like the noise filtering at the boundaries of cloud points. Indeed, many of these issues have been raised previously, and I thought it necessary to gather them all in one thread to get a direct answer. In light of the introduction of blue laser scanning in RevoScan, I don’t understand the need for RevoMetro, which is updated less frequently and offers no better functionality, other than calibration for the Ultra version.
There was not blue laser scanning in RevoScan, it was introduced first time in RevoScan MetroX, it runs on a different algorithms and needs or requirements.
I believe in the future they will meet all together in one software when things are ready.
The dev. Team do not provide any direct answers on questions on the social medias, the protocol is different , if you have any direct questions you need to get through contact customer@revopoint3d.com
Sorry but No, it is only Beta software for POP 4 , no other scans runs on it , so not sure yet if it will be added to Revo scan or Revo Metro at the release , as that informations are still not made public.
After getting more familiar with version 5.8.7, I regret to report that scanning in it is extremely unstable and jerky. While scanning in laser mode sometimes works well (but can freeze at any moment), scanning in full-field mode without markers is completely destroyed. This mode was previously unremarkable due to its small coverage and poor tracking, but it at least maintained 12-15 fps. With the new version, it’s nothing but disappointing performance: a dismal 7-8 fps of incredibly jerky processing, and tracking can’t even capture what was previously possible. I don’t know if the new firmware or the Metro version is to blame, but I want to roll back; the scanner has become useless. The only positive is the truly cleaner fusing results.
Tested everything and no freeze of anything with all steady frame rates as it should.
And I have the same system as you only my CPU is i9 14th Gen the rest the same .
Sorry but I can’t confirm it as a bug and I did updated my firmware as well.
Full Field even works fine on my Windows 11 tablet with i8 7th Gen 16GB Ram and dedicated Intel GPU
You gave me an idea. I forgot to mention that I do all my scanning via Wi-Fi. So, I connected the scanner wire, and indeed, in full-field mode, the fps is 15.1-15.7. I reconnected wirelessly, and the fps dropped again, along with lag. It’s worth noting that the connection itself isn’t to blame, as the frame rate was previously the same as via a wired connection. This is confirmed by the behavior. In wireless mode, the preview shows 15.1 fps after starting a scan, but literally 5 seconds later it drops to 8.7 and doesn’t rise again. Even if I stop the scan and return to the preview or start a new scan, I no longer see 15 fps.
I did not tested via Wi-Fi yesterday , I will check it when I am back at work and let you know , there are some Full Field algorithms changed that I don’t like 100% and will address it tomorrow as well with the team as it affects the 3 scanners as well , but the speed was all steady .
Were you able to test the wireless mode? I tried deleting the app and reinstalling it, but it didn’t work. Nothing changed. I’ve already contacted support, but I’m still waiting for a response.
Sorry I am just back from Holidays .
So what is happening in this video ?
I see the exposure while scanning need to be increased for this type of material , I would suggest you use AUTO mode if this happen .
Feature mode requires lots of details , so for testing use rather an object that has lots of features in place of boxes as they usually need to be scanned using marker mode for tracking . You can put between them some objects that has unique features to keep tracking .
None of your advice helps me solve my problem. I simply showed how tracking and performance work. I also specifically opened the camera preview window, which shows that the exposure is sufficient and the camera is showing a slideshow. I simply raised the scanner further during the scanning process to capture more objects for better tracking. But, as I said, this doesn’t change the picture at all, much less the frame rate.
The frame rate is just exactly as it should be in marker mode , it is always slower compared to feature mode , it always was like that and always will be .
Anyway please contact customer@revopoint3d.com for technical assistance because that is the right place to do so if you believe you scanner is not working proper .
Haven’t you noticed that marker tracking is disabled? Moreover, this issue only occurs in wireless mode. Previously, wired and wireless modes worked identically, at 15+ fps, until version 5.8.7. I described the problem just a couple of messages ago. You promised to check it yourself and then disappeared, so I posted a video.
Please contact customer@revopoint3d.com with your future inquiries regarding the software . I can’t help you from the forum with that as I don’t experience it so please follow the protocol and contact the technician.
I contacted support on Friday, but there’s been no response yet, I think because of the holidays. Were you able to replicate this behavior? Were you using wireless mode and geometry tracking?
