Suggestions and Feedback for Revo Scan 5 MetroX

[Revopoint-Jane]

Hello everyone,

As you may know, we have recently launched specialized software, Revo Scan 5 MetroX.

Given that this software is in its initial release phase, some areas may require improvement. So, we’d love to hear your feedback and thoughts on how we could improve this software.

Please share your feedback in this thread in the following format:

• Revo Scan 5 MetroX Version: XXXX (e.g. Revo Scan 5 MetroX V5.6.1.82)
• Operating System: XXXX (e.g. Windows, macOS)
• PC Specs: XXX (e.g. CPU: Intel i9 12th Gen, RAM: 64GB GPU: NVIDIA RTX 4060 (8 GB))
• Your Feedback & Suggestion: XXXX

Thanks in advance for all the feedback and suggestions!

Best wishes,
Jane

[ttabbal]

Revo Scan 5 MetroX V5.6.1.82
Win11 (all updates applied)
PC: Lenovo Legion 5. i9-14900hx, 96GB RAM, 4060 8GB.

Stability. First release, so it is expected there will be bugs. But at the least, it would be nice if crashing were less frequent. I seem to get it less than others, but it does happen.

Better marker tracking. It’s not unusual to see them shown in the depth preview as overexposed, but it doesn’t track them. Sometimes it’s angle or distance, but it would be nice if it were a little more flexible. I get that it needs to be precise, so obviously that is the priority.

It would be nice if the lasers were more visible on the screen. When adjusting distance to get details that are slightly out of range, the lines help a lot to know that I’m getting the detail I need. It might be enough to let me pick a zoom level. I find it likes to show me more data than I care about most of the time while scanning.

Feature tracking could use improvement. I’m sure you are aware. Maybe add texture tracking.

GPU processing. Please get this working.

Better multi-threading. I know this is difficult, but it would help a LOT of people. And you likely need it for GPU anyway. Smaller units of work, spread across more cores. For an easy win, when using batch processing, run them in parallel. Right now, it’s only hitting 2 cores. I have 24. But at least get the performance cores going!

Merging can be difficult when thin objects are scanned. Think PCBs, SD cards, etc… Getting the other side can be difficult and merging often puts them back to back. Being able to rotate them to approximately the right orientation and then clicking points for manual alignment could help. Might be better options. Even when they do line up, I find I lose details sometimes. It’s like they are merged slightly off and it blurs the details. There might not be a ton to be done, but figured I’d mention it. Maybe if existing data is high quality, let me mark it to exclude merging into that area? I don’t want to remove parts, I might need them to align scans. Or a mode to fill holes only when merging?

It would be nice if mode switching were a little smoother. It basically hangs the program while it switches. It would be nice if that were a background task at least. Perhaps let the user pick a few options and THEN change the scanner mode? There are a lot of options. Kind of annoying when I want to set up a different scan and every click is a 20 second delay. I don’t mind the scanner needing a moment to adjust, it would just be nice if every UI click didn’t send a command needing that delay. It’s also started telling me there is a low frame rate when changing modes. Well, yeah, no data should be coming in…

It would be nice if when I select a mode other than auto turntable, it doesn’t run the turntable when I start the scan. Maybe a checkbox over near where the mode is set to enable/disable starting it up? Maybe some people want that. I just figure I’ll push the button on it if needed. Yes, I can disconnect it. If that is the preferred solution, please make it easier to disconnect it.

Ended up being a slightly bigger wall of text than expected… sorry about that.

[misterpepper]

Better compatibility with aftermarket marker dots. I have 3mm dot that scan fine in laser modes (they appear on screen as 6mm dots) but are not recognized at all in full field mode. I also have other dots that are 6mm that scan fine in full field mode but laser mode does not pick them up. They are reflective but do not reflect as brightly as the Revopoint markers.

It would be nice if there was a warning in full field, feature tracking mode that not enough features are in view before starting a scan, similar to the warning for not enough markers in view.

Please add some basic alignment and measurement tools so that we can align our meshes to a coordinate system before exporting or take measurements within RevoScan rather than needing to use another program.

Some people are reporting that when scanning in feature mode if there are any marker dots in frame it can affect the scan negatively. This should not be the case. RevoScan should be able to ignore marker dots in view if they are not being used for tracking.

[Elektro_freakz]

Revo Scan 5 MetroX V5.6.1
Win11 (all updates applied)
PC: Acer nitro N50-130 AMD, ryzen 7, 8 core processor, 64gb RAM, AMD Radeon RX 7600 8gb

I used the metrox a couple of thimes now. And i must say that when it works, it works good. The quality is fine and after scan processing works also nice.
But please fix the hanging in the program. It seems like it hangs at random moments, shuts down the scanner and shuts down the program.
At least the scan is saved at that moment. But its really annoying,.

Also, when connecting the scanner i somethimes have a lot of issues. The scanner is updated with the latest firmware and i have the latest software version. I connect the scanner, start revoscan (or the other way around) And it has a lot of difficulties to connect with the scanner. The scanner itself looks and sounds like its continiously rebooting, and trying to connect to the pc.
After a couple failed connections, it randmomly connects and everything is fine for the rest of the scan.

What would be nice to implement in the software you ask? I have my turntable set up with some marker blocks stuck to it and made a general marker map. So i can scan models easy without having to make a map of the markers. What would be a realy nice to have is an option to configure the 2 hardware buttons on the metrox ( + and - button) to control the turntable while scanning.
So lets say you have a tall object to scan. The turntable is on your desk and you have problems walking around the turntable. With the auto rotation function it somethimes goes to fast. You miss some features and have to wait for a full rotation to scan the missing feature. You miss another one and so it continues.

How cool would it be to just scan the project as far as you can, move the turntable with the buttons on the metroX, - is turn anti clockwise, + is turn clockwise at a set speed and you can scan the whole part around without the need to let go of the scanner or awkwardly bend around the object (with the risk of knocking it over)
I think this would add up to a lot of convenience.

[SphaeroX]

Revo Scan 5 MetroX Version: Revo Scan 5 MetroX V5.6.1
Operating System: Windows
PC Specs:
Intel Core i9 14900HX
64 GB RAM,
2000 GB SSD
GeForce RTX 4090 (16 GB)

I’ve been testing the new 3D scanner extensively, and I’d like to start by giving some well-deserved praise! The ability to capture fine details is truly impressive. For example, I scanned a necklace with a diameter of just 13 mm – the level of detail is simply astonishing.

Despite the positive experience, I have a few suggestions that could make the scanner even better:

1. E57 Export in Auto-Turntable Mode
   A user in the Discord community managed to export frames as an E57 file and import them into Reality Capture. The resulting rendered mesh looked incredible. It would be fantastic to have this E57 export feature directly available in Auto-Turntable mode (with Colors) – ideally including the color maps.

MetroX Scan processed in RealityCaputre:

2. LED Indicator in Single-Shot Mode
   I think it would be very helpful if the LEDs in Single-Shot mode turned red when a frame cannot be aligned and green when it aligns successfully. This would make it easier to walk around the object and take shots without having to constantly check the monitor.

3. Merging Models
   Currently, a meshing process must be completed before models can be merged, which seems unnecessary. The point clouds should be able to merge directly. I believe this might be a small software bug.

4. Overscanning Issue in Laser Scan Mode
   In Laser Scan mode, previously scanned areas often get overscanned if scanned repeatedly – especially with engravings or indentations. It would be helpful to implement a mechanism that prevents new points from being added if the area is already sufficiently scanned.

5. Easier Start for Global Markers
   At the moment, I have to click on the three dots and manually select the scanner to start a scan with global markers. It would be much more intuitive if the menu opened with a double-click on the marker.

6. Depth Camera Settings Not Saved
   One small annoyance is that the depth camera settings reset with every new scan. Even if I set it to automatic, the settings revert to default when I start a new scan. It would be great if the scanner could retain the last-used settings.

But I’m quite satisfied, and the software runs pretty fast, which surprises me a bit because I had heard otherwise. But since I have a current CPU and GPU, I guess that makes a difference. Still, I didn’t expect to be able to measure large things this quickly. That really surprised me – and of course, I’m happy about it.

[river65]

Revo Scan 5 MetroX V5.6.1.82
Windows 11 24H2 26100.2605
Laptop Intel i9-14900HX 2.20GHz / 64Gb ram / Nividia GeForce RTX4080 12Gb laptop gpu
Scanner firmware updated when it 1st connected

; back / undo button whilst scanning to clear errors

; align to planes for transfer to cad programs

; ability to move program smoothly to other screens / monitors and rescale to fit correctly, mine gets stuck between laptop and the 2 external monitors and have to close program from taskbar as top right “min/max/close” are not visable.

; better tracking in full field mode

; when clicking on “marker scan” or “feature scan” the options should drop down under them, not on the other side of the screen

[Erked]

Revo Scan 5 MetroX V5.6.1.82
Win11
PC: AMD Ryzen 9 9950X, RAM: 192GB, GPU: NVIDIA RTX 4090 24 GB

Please add 3mm marker recognition. Being able to scan 3mm markers and having them show up to size would be extremely helpful. I’m limited by not having that. I assumed that 3 & 6mm would be available from the start as my other scanner was capable of that. Bonus if you can include 10mm as well.

Adding a few more steps of adjustment for laser and camera would be nice for fine tuning the settings.

The waiting when switching modes is a little long. I feel that multicore utilization could be better.

[misterpepper]

Please add some sort of countdown when using auto turntable mode so that we know how many scan positions have been scanned and how many are remaining.

When doing a new scan please give the option to keep the setting from the previous scan. Often we are just repositioning the same item to be scanned and want the scan settings to be consistent. In auto turntable, when doing a color scan the color/no color toggle turns off when starting a new scan, and if you have set the scan exposure manually it resets to “1” on the slider.

Is it possible to detect and give a waring if the markers in view are at too low of an angle to be useable? My understanding is that markers in view need to be within 45 degrees of perpendicular to the scanner to be recognized, even when it is obvious on screen that there are markers in view. Maybe color the markers differently if they are seen but not useful for tracking?

When processing multiple scans would it be possible to allow the one-click option to process in the background while you are working to manually clean up a different scan? Preferably if the software could batch-process multiple scans in the background and still allow you to use RevoScan for other things. It might be too processor intensive to allow batch processing while scanning but it should be okay to allow it while trimming an already processed scan.

[BenScan]

Revo Scan 5 MetroX V5.6.1
Win11
PC: Intel 13900HX, 4060 (8gb), 32gb DDr5

Honnestly spoken i had no problems with any kinds of crashes so far…on my laptop the software runs stable.

Here are my suggestions:

1. during post processing that would be nice if we had the chance to auto remove the markers and fill this holes automaticly.
2. Most of us using 3D printed marker pyramides or similar…what about to upload these 3D files in the software and the software would automaticly search for point clouds / meshes that look similar and than you have the chance to delete them. That would be very helpfull for post processing
3. Increase the FPS during FullField Scanning to optimized the tracking. For the point cloud itself you can only take 1/4 or 1/3 of the frames to avoid unnecessary data