Hi everyone, I have a pop 1 and a range 1, with the latter I can’t get a decent scan of my face, with the pop 1 I can do it without problems, I also bought the tablets to calibrate it but nothing. Could it be defective? I can scan other objects but not people’s faces. Do you have any suggestions?
Hi Giovanni, that is really strange because Range 1 is amazing in scanning faces .
From your preview it looks like an issue with calibration.
What calibration boards you purchased for Range 1 ?
I suggest you make marker test scan and see if any overlap happens or marker are not recognized, it will give you an idea if you need calibration .
Also make sure you have lots of light shinning on the boards and best beging the scanner , not use with evening indoor light , wait for the day , Range 1 calibration needs lots of light since it don’t have LED .
Let me know then I can give you another tip after , if you don’t succeed.
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Just use marker mode and see if the markers are captured well and full visible in the viewport while scanning , if you get error like not enough markers it may indicate that you need to recalibrate .
Also please recalibrate again and use lots of day light while doing it , not evening ambient light . Range 1 needs plenty of light for proper calibration .
Let me know after you calibrate it with extra light .
Also if you have older version of Revo Scan 5.4.9 I would suggest to use this one for calibration .