Pop2 not detecting by my pc

Hello, My pop2 scanner was not detected by pc after the firmware update when I connected to pc My Pop2 initially greenlight glows after that blue light glows and no response please help me.

If you see only blue light on the back on your POP2 the firmware was not installed correctly , all you can try is clicking the play button on the back of POP2 10 times to restore the firmware to preview version and when the green light returns, try to upgrade again .

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