hi our pop is not scanning it seems to be a issue with the ir light source when viewed with an ir camera the light is not scanning back and forth it has just a beam stuck in one position
have contacted service but my emails keep bouncing back serial no a2154503266400a31
Regards
peter
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Hi @harty ,
Could you please send us a video to check more details about the problem? You can send it to the Google drive or other app, then I download it to check the problem.
Best Regards
Cassie
@Cassie, hi 
. This is of interest for me too. I have mentioned it at the meeting last week. I can not see any infrared with my camera Sony Handycan in nightview.
Please tell me how I can check well working.
Best, Jo
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Hi cassie PM sent
cheers
peter