POP 2 was working fine a few days ago, but now when I try to scan something the depth camera box is far too dark for a scan, only giving a faint image. I have changed the exposure settings from manual to auto, adjusted them myself, tried a new USB port, disabled GPU acceleration, among other things and nothing seems to work. Please help. Thanks.
Hello, this seems to be a hardware issue. Please write to our customer service email at customer@revopoint3d.com for more accurate assistance with resolving the problem. Thank you!