Mini Warranty hassle

Has anyone else had any issues getting a warranty replacement from Revopoint?
My Mini out of the blue went bad while in storage. I contacted Revopoint. I did all the troubleshooting stuff and it was established Mini is bad and is under warranty. Replacement will be sent and I will have to send in my old unit.

At this point, I been ghosted. Sent over 6 emails over a 6 week period.



I moved your message to Customer Service , @Revopoint-Jane will check on your issue , in main time please send her DM with the same email you contacted customer support .

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Please don’t worry. You can send me your email via Message and I will ask customer service to deal with your problem as soon as possible.