MetroX Shipping Update!

Good news! MetroX orders will start shipping around December 10th. Once your package ships, you’ll receive an email with your tracking number, carrier, and tracking link. Emails will be sent in batches, so please be patient if yours takes a little longer to arrive.

:pushpin: Important Reminder: If you need to change your shipping address, please email us at customer@revopoint3d.com before December 8th to ensure smooth delivery.

:airplane: Delivery Estimate: Packages should arrive via air freight in 10–15 working days, though times may vary slightly.

Thanks for your patience—we can’t wait for you to get your MetroX! :tada:

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Hope to received it in two weeks, to have MetroX as present for Christams.
Last year I’ve received Miraco 23rd of December :wink:
Thanks Revo for all your amazing products

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Finally got my shipping notice (label created) 41 minutes ago from PledgeBox.

Outside chance I will have my Christmas present by Christmas. :slightly_smiling_face:

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3 days shipping from the time the package gets picked up - yes, the odds might should be in your favour, too! :santa:t3::christmas_tree::slightly_smiling_face:

Why wasn’t mine shipped with DHL Express? I paid for it

How was it shipped then? Maybe just a wrong information? Did you receive estimated delivery date?

no, I only got the tracking number for DHL. But no DHL Express

Me too… Tracking Number DHL, But Not Express
So you are in Germany I guess?

I’ve been waiting a few days, nothing has changed since the 12th when I received the tracking number.

Whether the parcel will even arrive this year is another question, I was looking forward to receiving it for Christmas. :frowning:

Is it just me or others too?

just right from Germany

I have DHL Express, but that doesn’t change anything if the parcel doesn’t make a step to frone and is only stuck in China. :smiley:

I imagine that Revopoint’s warehouse is creating all the shipping labels and then notifying DHL. This creates the tracking number and notifies the recipient.
They will then instruct DHL to bulk collect the items.
This is of course just my thoughts on it and isn’t backed up with evidence of any kind.
Even though I am a beta user and have a MetroX, I backed it too so am eager to get mine as well.

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My label is from UPS. Of course they don’t actually have the package yet. :slight_smile:

Heading to USA. Eventually.

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No movement yet with DHL here,
says “Fri 13th Dec, Shipment information received.”
No expected delivery to Australia yet.

No movement for me (Switzerland)

Any German has received MetroX or progress in DHL Tracking so far? We are so excited… excited as little children before Christmas… wait… maybe it is Christmas time :wink:

I received a message from DHL Express last night that my parcel is on its way and that matches the tracking number. Unfortunately it’s not until after Christmas, but during the holidays when I can deal with it. :grin:
(Austria)

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At this point, I just hope that I get mine sometime next year. :man_shrugging:

Yeah before Chinese new Year, if not it could take until Easter :rofl:

So far, this is unfortunately the worst experience with revopoint Kickstarter projects I had.

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Like me, I’ve never had such a complex process on Kickstarter. And the long delaying tactics, also a bit strange.