Inspire 2 first start problem

I now have the scanner working.

Firstly I completely reinstalled my windows 11 PC as it needed it anyway. This did not fix the issue, so I tried swapping USB ports and this did not work. Reinstalled drivers and did not work.

Finaly I worked out my other devices were drawing to much power over USB so unplugged them all and it worked. So now I have placed my other USB devices in different ports having a dedicated set for the scanner and this is now working.

Although I’m having to use a USB 3 type A to C convertor in the new port.

So it seems that it was most likely a USB power issue supply to the scanner causing it to fail, for me it was my Elgato stream deck XL pulling to much power.

This info might help for Desktop PC’s to check USB ports with nothing else plugged in any other.

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