High accuracy mode freezes frame capture

[KevBoo]

So apparently everything runs smoothly in high speed mode but the frame capture freezes once it switches to high accuracy mode, no capture, software and Depth camera still running but cloud capture and proximity just freezes, I already tried in deactivating the preferences of gpu acceleration, etc. reinstalled the nvidia drivers and it only fails when high acc is used. I got 8600g, 4060 and 32 ddr5 corsair vengeance.

You can see the dots but those are captured from the last frame before switching from high speed mode.

[PUTV]

Hi @KevBoo

Please write email to the technical support including full specifications of your system.
You can add the link to this thread as reference

customer@revopoint3d.com

[Yan]

Recalibrate 99% chance the problem will go away. This is because, at high speed, the software introduces a larger margin of error in marker positioning, while at high-precision settings, that level of accuracy is no longer sufficient.