Hello all,
I received my POP3 yesterday and tried it directly. Unfortunately, the whole thing does not work as hoped. I have now already tested at least 8 different objects, all without success. I always have duplicate point clouds. I have uploaded photos where you can see it on the attached statue. The eyes and mouth are double. This makes the results later also bad. I have already recalibrated the scanner 2 times. The error occurs with MAC OS and Windows.
Do you have any ideas?
Hi @Fredster you should not calibrate the scanner , it is a brand new scanner . I don’t know what I am looking here on , you need to scan full 360 degree rotation of the object , not take “pictures” if it . Put it on turntable and scan it one angle at 360 degree around 300+ frames , then fuse it , then mesh it .
please follow the tutorials from here to learn how to use it proper .
Starting from 1 to 8 step by steps
I think you misunderstood me. I have calibrated the movements. This requires REVO Scan 5 as soon as I connect the POP3. I know the tutotrials. I have worked my way through all of them. Unfortunately without success.
The camera can not be calibrated currently or? Can’t find the REVOP Point Calibration tool online.
I have uploaded a video. It detects everything twice. No matter what.
Hi Fred , yes the calibration of the gyro is ok , it affect scanning while you holding it in hand …
yes I see from the video that something is not right here … you are right !
please download the latest RS 5.2.0 , and check the calibration status of your scanner , do not calibrate , just tests it first to see if you need a calibration , the 5.2.0 allows you to calibrate the Cameras .
Right now the Calibration option is only for the Windows version and POP3, so you can recalibrate and use on Mac :
Windows: https://www.revopoint3d.com/pop3image/RevoScan5-5.2.0.exe
Let me know if you get any better results after, if still the same I will move you to Customer Support for hardware issue.
P.S please keep the speed of your turntable to maximum while scanning with POP3 , slower option was good for POP2 and POP , POP3 and MINI scanners need to maximum speed as it runs at almost double frames speed than the others.
Hey,
thanks for this. I have 5.2 installed on my PC. The scanner has already been calibrated. I tried the calibration exercise, but it fails because it doesn’t recognise the distance.
I have tried it with both turntables. With the normal and the Dual Axes. No difference.
Hi Fred, it seems like something is not right with the hardware if you can’t get the distances right , what makes issues with alignment of the frames correctly while scanning .
You can write email to customer@revopoint3d.com including link to this thread and your forum handle ( @Fredster ) for faster response in your case.
I will tag in @Revopoint-Agnes / @Revopoint3D-Gena to check on you tonight when they are back in the office , but writing direct to customer@revopoint3d.com will speed up the process .
@Fredster It seems that there is indeed a problem with the camera calibration, may I ask if the camera has been dropped or bumped?
