Dual Axis Turntable Disconnects iMac

My DATT keeps disconnecting without warning.
Need Help.

Hi @robertmro I moved your thread to customer support , since it is hardware issue , I am sure @Revopoint-Agnes or @Revopoint3D-Gena will check out on you with this issue .

You can always reach the support at customer@revopoint3d.com 24/7

@robertmro Hi there, please don’t worry, we will help you out, do you have videos of this issue? Or do you have time for an online meeting?

I will make a video and I’m available for an online meeting Monday. I’m in California USA - PST (Pacific Standard Time).