Both the depth and RGB preview windows show the entire gray plate. However, the large preview in the middle of the screen is truncated on the left side (nearly 1cm real size is missing).
The resulting point cloud raw scan is truncated on both sides (vertical strip on the left, large rounded shape on the right) as the frame seen previously.
I have no clue whether this is a software issue or a hardware issue. This is a systematic problem, and multiple trials to restart the computer / RevoScan / the camera have not solved the issue.
The raw scan is not a point cloud , it is a virtual preview of the project folder ( unorganized cells/tiles) , you need to fuse the raw data to get a organized point cloud , and please post it after fusion as well .
The preview of the Depth camera is only the left sensor , it is not the full 3D preview and there is nothing wrong with that preview .
I would need to see the final point cloud organized and fused .
The artifacts on the raw preview looking weird to be honest but I can’t put a finger on it until it is fully organized by fusion and cleaned up .
Let me see the fused points to determine if you need to contact the technician for future evaluation of the hardware.
P.S please capture more than just 1 single frame , single frame will not capture your objects correctly , it needs at least 3 frames to complete it in full 3 dimension . A single 1 frame do not have enough points to capture the scanned object completely . It is structured light scanner that requires at least 3 frames at different angles to complete the full ” picture”
I agree that I should have written “raw scan” instead of “point cloud” in my previous message (I corrected).
I understand that the depth preview only comes from the left sensor, however while the right side of the scanned object is almost similar on the preview and on the full 3D preview, this is not the case of the left side.
I performed several tests with at least 3 frames with different angles, as suggested. Some tests in single capture mode, and other with camera (continuous acquisition) mode. Then, I performed the one-click edit to get the fused and meshed scans. They all present the same circular truncation on the right side : (i can send the project, and/or the exported .ply file if needed).
I see the surface artifacts are gone , that’s a good sign, regarding the circular truncation,
Please take A4 first white paper , set the scanner at an excellent distance and capture the screen shot if the preview , you should get perfect square frame in preview .
If it is square everything is ok ,
if not , I will have to directed you to customer@revopoint3d.com for making an appointment with the technician to check on your hardware .
Please include in your email the link to this thread including zipped project of your tests for a reference .
Just before that make the latest test with the paper at excellent distance to ensure the sensors are in the right position.
Also , forgot to mention , if you get grainy surface using Full Field please try to recalibrate the scanner , as the surface was slightly too grainy for my liking what can indicate the shift in the sensor as well .
Thank you and please contact customer@revopoint3d.com for follow up including the link to this thread for reference.
So far, the discussion with the customer service has, unfortunately, not been really successful.
As far as I understand, the depth camera preview (top left corner in RevoScan) is expected to be the raw output from the (left) camera, is this correct? And this raw output is rectangular, right?
If so, I see no reason (apart from a hardware issue) why the depth preview has its top left corner missing:
As one can see on this screenshot, the depth preview in the left column, which comes from the left camera only, has a missing / black region in the top left corner.
Similarly, the large depth preview in the centre of the screen has two missing regions (top left, and bottom right corners): the former likely due to the left camera, the latter to the right camera.
Could any of you send a similar screenshot of the RevoScan screen, with the camera in front of a white sheet of paper, to see if this black (“blind”) triangle is a common feature of any Mini2 scanner or not?
Thanks
I was wondering before long time ago , but this is not really a issue that will affect your scanning results .
You should check it on a white wall , if you have still issue like that then yes there is problem , the issue should show up in the viewport not the camera preview.
And check the viewport as that is most important , the left feedback only include one frame and not both , they constantly moving back and forth and for no means one frame cover everything …
This is already the setup that I previously used for the screenshot of my previous message: Mini2 pointed towards a sheet of paper, which reveals missing areas (top left corner, bottom right corner) as highlighted by the orange arrows on the screenshot. These missing areas are also present on the viewport.
