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Regarding your question , you can import via WiFi using your PC software , or you can connect your Android tablet via USB locate the projects folder and copy it to your PC , if you want to see the projects you download via USB you eill need to open them one by one in tue RS5 PC siftware and savd them , they will shie uo after in the list .
Hi, I have a 3D RANGE, and unfortunately after months I still haven’t solved the problem with the wireless connection with my PC, I tried on different networks, but the result from the smartphone is always the screen that tells me an error message.
Via cable, in DATA I cannot access the folder you indicate. (I have a google PIXEL 8, therefore Android).
Have any of you had these problems? Do you know how to help me?
Maybe I explained myself badly… I have always tried to connect Android smartphones and PCs to the same Wi-Fi network, without result, not even by changing Wi-Fi networks in different places (work, office, school…) and the network is always 5 GHz at full signal.
Both on smartphone and PC I have updated apps.
I know that I can also export files with Google Drive or Dropbox, but I have very large scans (even over 1GB) and I would like to take advantage of the theoretically simpler and more immediate connectivity.
So what do you think could be the causes?
Do I have to manually set some parameters in Windows to facilitate the connection?
To tell you the truth , there is nothing special about you can do , as long you always have the latest RS version installed on both computer and mobile as that matters …
I don’t know why , but for me also sometimes it works , and sometimes it don’t , and my projects are also always big
… to be honest I dropped my Android devices because for that reason, and switched to my win11 tablet PC so I can save my projects directly to flash drive without the needs to sending it via WiFi …
As I understand well how frustrating it can be .
The way you set it up I don’t think it is something wrong on your side , mobile app and computer connection are very sensitive for that matter, so I suspect something need to be checked on the android application by the dev team .
I will check the latest versions together and forward your issue to the team .
I love how they addressed this issue on MIRACO where you can open direct Android library via USB and download everything in no time straight to your Revo Scan history list , having this capacity on all Android apps would be a game changer …and definitely a must have feature !