My workshop is quite limited on open floor space and I was only barely able to perform the tracker calibration as it requires 3.5m of open space. It would be nice if there were an option to limit calibration to a user selected window of distances, knowing that it would be unusable at distances outside of the window without recalibration.
Hi @jhov
In this case you should go with a MetroY ,Pro or MetroX, they are created specifically to use in smaller spaces.
Tracking Tracker need to be calibrated at its full length to perforn proper regardless of the distance you are using . It is created for that task after all.
Since it is an optical scanner the specific rules are hard to change.
But thanks for your suggestions , remember you can always calibrate the scanner manually only using the board if needed , I would not recommend to recalibrate the full scanner if is not nesesery.
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Yesterday, I took my Trackit to my workplace just to calibrate it over the full range. After calibration, it performed remarkably well and produced excellent results. The tracking quality was the best it could be, so everything was as intended.
However, when I set up the Trackit in my home office in the afternoon, which is smaller than 4 metres, even though it had been fully calibrated just a few hours earlier, it didnāt perform at all. The tracking quality was at its second-lowest level and there were lots of fragments and incorrectly tracked surfaces, which made the scanned data unusable.
The temperatures were close to those during calibration. Maybe a difference of 1 or 2 Ā°C. The lighting was different, but not too bad. The MetroX scanned well with good results. Is there any way to improve this for the next scan? Otherwise, Trackit isnāt useful to me.
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My limited experience agrees. I first tried it in a warehouse that was ~ 25 C and it was jittery and difficult to scan well until I calibrated it (it failed the checks as well). But the majority of my usage elsewhere averages more like 30 C, and it does indeed need re-calibration.
An easier solution (assuming itās really only temperature differences) would be to save/load calibrations based on different conditions. Itās both space and time consuming to do a full calibration.
Understood, but its functional usage range starts at 1.5m. But it requires 3.5m to calibrate. 
You canāt calibrate just 1.5 m
Thatās not even a topic for discussion. It needs full distance calibration to work properly.
Hi @FB2210
Please contact customer@revopoint3d.com for Technical appointment with the technician to evaluate your hardware.
I did not calibrated my Tracking for many months despite it was in a very hot and cold environment , flying across continents and still not need calibration .
If you calibrate it at that low temperatures in place of let it sit for a moment to proper acclimatization, you will have problems with the laser components .
Like with a photo camera , it needs time to return to the proper temperatures .
Calibrating it each time in different temperatures is not an option .
Please contact customer@revopoint3d.com to ensure the tracker work probably , that is all I can do here for you .
Thanks for the reply.
I did the calibration in an environment with around 22 Ā°C but did let the scanner and tracker pre-heat for 30 minutes to their working temperature.
At home, I let them idle for a few minutes as well until they reached at least the minimum temperature.
I will try to reach someone from customer service, thanks.
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I just reported your issues to Dev.team they request you to go through Customer Supports and make appointment as that is the only direct way they can reach your equipment for run test or obtain Logs.
They will know what is going on .
Thank you for your understanding, I wish I could do more for you here.
Let me know how it went !
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I just contacted Aileen at customer support. Fingers crossed itās an easy fix. Will let you know 
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The tracker fan runs at what sounds like fairly high velocity at all times and Iāve not noticed any variation, meaning itās almost always within a degree or so of room temperature. The scanner is the opposite: it warms up nicely but sometimes too much.
While I agree with your advice regarding calibration, this is from the Trackit manual:
Be sure to calibrate your Trackit before your first use, after scanning environment/temperature changes, or after transportation.
Itās recommended to calibrate your Trackit after one week of use or when a high-accuracy scan is required.
Perhaps some clarification from Revopoint on what a ātemperature/environment changeā actually is and what the effects are would be helpful.
Again , if you have issues with your Trackit due to change of temperatures please contact customer@revopoint3d.com
I can only share my own experience with my own Trackit and despite the fact that it was used in a very different temperatures on the hotter side in past months did not required calibration in my case . I did calibrated it once after firmware update as I always do with all scanners. I didnāt even calibrated it after travel for 2 days on many planes as it worked just fine .
I can ask tomorrow, but seriously I never got the memo while final beta testing regarding temperatures other than acclimatization before usage or calibration , meaning allowing it to absorb environment temperature after travel , outdoors indoors etc.. like any other electronic devices.
So I understand that it is not exactly correct behavior to calibrate a scanner each time before usage or change of temperatures . I believe something else is on the hand so in place of speculating about I would just make appointment to check it out and speak directly to the technician to get the answers.
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