RevoScan5 Installed but Viewport is a Blank White Screen

[abooboo]

I’ve installed RevoScan 5.5.4.1776 on my computer running AMD 9900X and 7900XTX with 64GB of RAM, and the initial splash screen loads and opens, but when trying to load the viewport with a project or connection to my Miraco Plus, I only get a blank white screen. Tooltips and the top menu are interactable and visible, but the whole screen is white, and I have to blindly move my mouse around until I can find a menu or tooltip. I’ve tried this with hardware acceleration enabled and disabled.

Before I enabled OpenGL in my GPU settings, the viewport would load white, but as a crashed window, and I would have to force close the program. Any help would be appreciated.

[abooboo]

Here’s some screenshots to explain what I am dealing with

[PUTV]

Hi @abooboo

The initial home screen don’t use OpenGL that my be the reason why it works just fine and not the main program after you trying to open or run a project.

Looks like graphic card related
Please contact customer@revopoint3d.com
You can include this thread link to your email as reference.

Normally disabling or enabling the GPU rendering acceleration fix minor issues but in this case looks like the needed OpenGL access is interrupted.

I am sure the technical team will give you better tip on it .