Revo Metro V5.8.6.340 Crashing after scan completion with Inspire 2 (Wireless)

Hi, I have now experienced multiple crashes with the Inspire 2 connected wirelessly (mainly tested wirelessly, to be honest) to Revo Metro V5.8.6.340 using the laser scanning mode (reference tracking).

After the scan had finished, the application crashed. On the next start, the project was saved and the scan data seemed to be roughly intact.

I tried to submit the logs via the integrated feedback form, but the form is not responding (see Bug Report: Feedback function unresponsive/crashing in Revo Metro V5.8.6.340).

If there are any logs needed, I am happy to provide them.
I´ll try to also test the wired mode tomorrow and see if i can reproduce the crashes.

Make sure your WiFi don’t shut down automatic , it can sometimes do if the WiFi network like the one used by Inspire 2 don’t have actually Internet . You can set it up under em your WuFi setting in your system .

If this is not the case please contact customer@revopoint3d.com for technical assistance and submit your bug. You can add this thread link as reference.

Hi! So far, I’ve had no more crashes - though I did a complete reinstall of Revo Metro, cleaned out some old cache and temporary files, and reinstalled my AMD GPU drivers (which, unfortunately, remain unused for scanning).

So far everything seems stable. Really weird initial behavior, though…

I even tried some direct application debugging (with WinDbg), but unfortunately, even a powerful 9800X3D is not capable of processing the lasers and debugging in real time :joy: It just crapped itself.

One more thing I’ve changed: initially, I was using my onboard GPU and discrete GPU (both AMD) for workload balancing. I’ve now disabled my onboard GPU, so this may also have been the culprit, although the issue didn’t occur in previous Revo Metro versions…