Software also shuts down for me as well when scanning with Metro X. AMD Ryzen 5 3600, 32 GB Ram, RTX 3060 Ti 8GB.
I’ve had the same issue with larger scans, >20k frames. A few things I’ve found helpful. Make sure everything else is closed, only RevoMetro running has had the best results. For me I didnt lose the scan data, so I wasn’t too angry, just annoyed.
Please send your feedback to customer@revopoint3d.com
They may also recover your log files to see where the issue is with your system vs the software .
Will do. No issues before the update, even with large scans.
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Hi @Shconer
The Dev team found a bug that cause the software to crash .
This issue will be fix completely in mid March.
My temporary solution is to delete the 585 completely and install 584 if you still have it, if not :
Please uninstall the 585 and delete it completely including the folders, install Revo Metro 5.8.4 to check if the problem disappears.
RevoMetro-5.8.4.208-windows-x86_64.exe:
Let me know if the problem is still presents, if yes , you will have to wait until mid of March for a new version .