So, I had nothing but issues with my original MetroX and Scanning (please see “Terrible Scans with MetroX and Revoscan 5.6.7 for MetroX”). Eventually I sent it back and ordered another. Due to all the frustration and wasted time trying to get that one to work I put it off and focused on other projects until I felt level-headed enough to try again. It’s been almost a year to get to that point. But here I am, again.
Firstly, I am getting MUCH improved scans compared to my last MetroX scanner. Still, I am having issues. I learned a lot last time, from my own trials and from you guys here on the forum. I have also learned a lot from other posts on here as well as the tutorial videos. And you and they make it all look SOOOO simple! But yet again, it has been anything but. Just to put away all those questions about how and what, here they are:
Lighting: Originally I was told on here that I needed to minimize the light, but I’ve watched the tutorials and watched them get perfect scans in a well lit room, so I don’t know which is actually true, so I tried them all. I have tried no light in a black nighttime room; I have tried light from behind, I have tried light from above; I have tried low light and bright light and no light at all and from angles that wouldn’t interfere with the lens gathering data. Lighting isn’t the issue.
Distance: I always make sure that I use one of the Preview windows in Revo Scan 5.8.6 to perfectly center my objects, and that the Distance Gauge always shows green in the “Excellent” section. I have MUCH better luck using the dual-axis table than by-hand scanning as I can maintain that “Excellent” distance more easily with the scanner being stationary, but trying to hold the scanner and manually scan leads to…
Scanning: …a wild “Pollock” style scan that makes ZERO sense, just like every scan with my prior MetroX scanner, as if the scanner thinks the object is constantly moving rather than stationary, creating an infinite mirrors meets Jackson Pollock on hallucinogens scan. One day someone will have to enlighten me how to overcome this issue because I’ve watched dozens of videos of people scanning manually and getting a perfectly stationary object scan. But, for now, because all my objects fit easily on the Turntable, I’d like to focus on that. I DO set up the Revo Scan software with “Feature Scan”, Auto Turntable, and General object type. I have played around with Color Scanning and not, removing the Base and not, Auto and manual Depth Exposure’s, and setting the turntable up to do a continuous scan or single image scans, also with a single rotation and multiple rotations with the different table angles, but I have the same issues.
Calibration: Yes. Again and again.
Finishing: I have tried the One Click feature and the individual steps manually, one at a time, but nothing comes close to an actual gear. At this point I’d be further ahead using calipers and a paper drawing to build the gears in 3D software, but I just don’t have the patience to learn how to design in 3 dimensions. And please don’t tell me how easy it is - I’ve tried, and much like programming, it makes me want to punch things. Everyone has their specialties, mine just lay elsewhere. ![]()
I am attempting to scan multiple gears for a product that is no longer in production and that I’d like to have scans of in case they break so I can 3D print replacements rather than trying to come up with $1400 for the latest model of the product when this one finally bites the dust. Which WILL happen because they use the wrong type of grease in the casing from the factory, which will break down the plastics over time. I replaced the grease, but the molecular damage has already been done. I believe it’s a feature rather than an oversight - built in self-destruction and obsolescence.
The gears are white plastic, but despite this they do not scan well without scanning spray. I have tried with nothing, with marker dots on the larger objects, and with randomly placed bits of adhesive putty around the gears prior to scanning to create non-uniformity. Even with the best scanning using the spray, I get endless “Not enough data points…” and “…More Feature Rich…” errors, especially after having scanned 360-degrees around, despite there being few fully-blue scanned areas after a full revolution of scans. I tried the random shaped and placed putty bits to offset the geometric shapes of the gears, and even placed a twisted and sprayed napkin next to it to give the scanner something to do, but it doesn’t help.
As you can see from the screenshot, the entire gear is “Seen” by the scanner, as shown in green, but past that first 360-degree turn the thin side edges turn orange and red. I’ve tried keeping the Rendered Frames in the 30’s, but despite how much green you see, the scan resulting dots are far and few between. Even with over 200 rendered frames and scans from multiple angles on the turntable there are huge gaps on the gear and tons of floating “Globs”. There are some identifiable divots on the flat sides, but with each pass the scanner puts those few divots all over the results rather than in the 3 places they actually are. Again, like it thinks the object is randomly moving all over the place rather than everything being stationary and only turning 10mm at a time between “Shots”.
So, please, for the Love of Pete, can someone explain why I am having such a hard time getting the results that everyone else makes look easy? $900 is a pricey bit for something that twice now hasn’t accomplished what it’s designed to do, so either I’m entirely missing something that isn’t covered anywhere yet, or all the reviews and videos have been faked somehow. I’m guessing that latter isn’t it or I’d have heard about it by now. ![]()
Here are a couple screenshots showing an actual scan on the turntable, and the resultant gear with weird additions and floating globs. Hopefully it shows what you need to know if my explanations aren’t clear.
Thanks for any help!



