MINI, red led not changing

Hello everyone,

I have a problem with my scanner RP Mini.
The back led is always red and I cannot find a way to connect it to the PC and use it.
I tried a lot of processes that i found in the wiki, but nothing it’s happening.

Could you please help me?

Hi @lex_print

If the led is red it means it can’t reboot .

Please contact customer@revopoint3d.com

For future hardware support
You can also record a video showing the Mini led don’t turning green

They will help you to fix that

Best regards