MetroX and Revo Metro not playing well

Support & Feedback
1

PC specifications:

AMD Ryzen 5700x, RTX 3080, 128Gb ram, Windows 11

I cannot get my Metro X to work with Revo Metro at all. It will work in feature mode in Revo Scan 5 Metro X software, but marker tracking fails in that version too. Even then, when Revo Metro is used in auto turntable mode, the degree to which the model moves in the GUI is about half of what it is in real life, and I’m only seeing a 2.5-3FPS render.

I’ve tried enabling and disabling GPU mode, I’ve tried using clay around the model to add features to track better, I’ve tried using nearly a whole sheet of targets to a model that is barely larger than a college text book. Just looking for some direction so that I don’t have a $1000 paperweight.

2

Hi @jackIDMC

If marker tracking are failing , you need to recalibrate your scanner. Remove her if you use Revo Metro calibrate it in Revo Metro etc

Run the System Perfomance in Revo Metro and let the software decide what GPU to use .

My MetroX scans as fast regardless if I use GPU or CPU so calibrate and check again , if you still have issues in laser mode please contact the technician at customer@revopoint3d.com