Has anyone upgrade to MetroY Pro from a MetroX?

Discussions Metro Series
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@PUTV - I didn`t actually purchase car for some time and was riding bike to work for at least 8 years..:blush: Just saying..
And if I may follow your line of thoughts, you wish to tell me that better to order Ferrari SX90 or Bugatti Chiron for Pizza delivering because is faster.. Or MacLaren F1 for an UBER.. :grin:

Jokes aside, Wifi is quite good option! No doubt! But as you saw from my initial video and post it did not worked also when I have my issue, which Iā€™m not so sure I got rid of..
So I was not able to use Fullfield light neither in Wifi neither in Wire mode..

Great option, but if i have tight budget and can afford used but in a great shape Metro X, donā€™t see how that options so far will force me to pay 50% more. Just thoughts again over the topic.

More capable FOV..
That is also great! Still, could you show some stats how many percent improvement and better results , speed will give over that one`s came FOV fitted in metro X?
Can it be same 30% as the price goes up..:thinking:

2 milion points vs 800k - Great improvement no doubt, same as 64 lines vs 30!
But to be honest I drop on video showing the actual frame rate what metro X claim in the software corner and what the field camera is capable and there was significant difference.
The author of the video pointed out that even with more points/sec on paper, the actual scan speed and allowed movement was lower than the competitorā€™s he was comparing with, and which was with lower point count per second anyway claimed in their advert..
Just saying.. Not tested personally with that Metro Y how actually real the data is. For the sake of argument, will accept is 100% real.

Before to be ridiculed, I still need to point that I already bought and OWN metro Y pro , which I pay for from my own pocket!

In some of the other topicā€™s posts, you have mentioned that you have over 30 years of experience using 3D scanning software. I honestly didnā€™t know that tech existed so far in the past, but I absolute agree with your opinion that now is just incredible to have such tools on that price for every one!
Well, also we have pocket computer called CellPhone which have probably more brain and calculating power than NASAā€™s computer when they put the man in space..
Thatā€™s the good thing of technology - goes forward, and get cheap!

Yes, 5.4.8 software indeed switching fast between laser modes compared to 5.3. Youā€™re correct!
And yes, I agree that switching between Structured light and Laser mode requires some core switching process, perhaps some different kernel mode for using the GPU and etc.
If I understand right, the scanner itself have 2.0GHz ARM cpu inside. So that is not exactly on the slowest end. And the synchronization-self calibration between the stripes pattern and the camera refresh rate seems to happen in about 5sec.. The rest of the time is more to the computer GUI side and GPU control. Just speculating here, but can it be?
For those who actually saw my video in the previous post with the issue can see that the Fullfield mode was not switching at all. And that was mainly caused of leftover settings and files from Metro Xā€™s software (probably, not quite sure..)
For me that is indicator that the switching mode progress is initiated in the computer side, so there can be some slower part in the software what actually generate that delay.

Here is another VIDEO that show how much RAM goes when make laser scan, Fullfield light been used, and how much CPU.
From that test I got the impression, some 96GB of ram will be much better and for really huge scan probably the SWAP/Virtual memory will kick in with that fast growing ram demand.
Then, in the other hand the VRAM stays constantly in the range of 1.5Gb.
That fact make me to think that even 4Gb GPU vRAM actually will do the job too. Unless of course the CUDA cores been used for that point triangulation calculation in an old card will not keep up with the data.

Also, there is something that I found and it repeat with every test.
My notebook have 3200x2000 screen resolution. For that reason I set it as 150% screen scale.
And because of that, I have to check the option for DPI control of that METRO.exe programā€™s properties so it fill the screen properly.
But, if initiate a project and Iā€™m ready for scan job to start, then by clicking over the ā€œsquareā€ icon (upper right corner) to resize the window and it just freeze!
Sure, after some seconds I can open the menu for the rotary table , or help but the central screen with camera and laser points just stay frozen..(Let it goo.. Let it goā€¦)
Yep, the scanner is ready to send data and communicate with the program, but nothing moves in that zone of the UI. Minimize and close work as should..
So, can you check and confirm if that is the same case (or not) with you too..

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There is a huge difference when scanning using 30 lines vs 64 , not only scanning time but also smoothness of the surface , single line is another great improvement as it can capture holes in 1:5 ratio where cross line of parallel lines ant as well or feel enough .

That is already a great improvement enough for me personally to switch.

MetroX is a great scanner , no doubt but it is no more the best and fastest scanner.

Decision like that you can make based on your own budged .
Nobody really know your needs either , so it is truly up to you.

Regarding the RAM , more is better and personally I would never go below 64GB for minimum.
I scanned 7 inches object that consumed almost 57 GB of RAM at 150 millions of polygons before even I was able to reduce the size to be able to use it outside Revo Metro.

So it can happen very easy if you use Auto mode , or scan larger objects using laser mode .

If you experience any freeze , try to shut down the GPU acceleration rendering ( not GPU acceleration scanning )
Or change your graphic card preference under Nvidia panel to Performance in place of Quality . It may help in this situation.

The VRAM is used in Blu while scanning , there is no VRAM used for project processing as the software is pure CPU based , the GPU acceleration and VRAM is only used while scanning .

The switching between modes is like switching a scanner , the new profile need to be loaded that are responsive of the specific hardware , since the scanner include actually 5 scanners and 5 profiles you switching between, the switching of the laser modes are not little faster , but switching between laser and Full Field canā€™t be as fast at this moment but may improve in the future.

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i have this exact problem. Canā€™t get the 5.8.3 version. I tried to go to the 5.8.4 but with no results. What program did you use to uninstall the software and where did you delete the temp files from?

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Hi @Joca

I already sent you the 5.8.4 version. What problem you have with it ?
Donā€™t update to early version as it will not works proper with the firmware if you calibrated it with the newest version.

You can get Revo Scan 5 MetroX but I donā€™t have the link anymore .,but you will need to recalibrate the scanner again because the software uses different algorithms.

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i know. Thank you for that. But the 5.8.4 didnt solve the problem. Iā€™m getting a lot of frustration on this. The scanner is new.

Is there any other version around? i need to try it

thank you very much

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Hi @Joca

If your MetroX scanner is new then absolutely do not use it Iā€™m with old versions of Metro software, it will not fix it .

The New fixed version will come around mid March and not early.

Please contact customer@revopoint3d.com
And ask them for the last version of Revo Scan 5 MetroX for your MetroX scanner , it should works fine if you recalibrate it before usage , after the new version arrived in mid March you will need to recalibrate it again before usage.

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i have a metro y pro. is that the same thing?

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Ok since you replied early to thread with MetroX issues that is no the way , forget about!

Please contact customer@revopoint3d.com
For technical issues with the software and your MetroY Pro including all your system specifications. They will request for your logs to see the issues you have.

I have it too and zero issues with it in the latest version .

In the future please start a new thread with your issues to avoid confusion, will save us both time :wink:

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Thank you. I already sent them the logs. However, they take a long time to respond.

I will update

1 Like
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It takes long time to response because the office is on National Holidays until next week.

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Hi there!
What software I did use? It was Revo Uninstaller 5.4.3. (not related in any way with Revopoint), and you can find it repacked without need to install. (google is your friend)
As for the temp files, they are not so much related with the scaner issue, if we speak similar case as mine..
Still you can find all of them locations here: press window key and type > view advanced system settings, and from there you go to: Environment variables > and search every path that inlcudes Temp in the name.
Usually I prefer after installing Windows to change all of them to C:\Temp as it make it easy to wipe at once. Also, in Windows folder find Prefetch one and remove the content from it.
All that, I assume you`re doing in Windows 10/11.
Old version of the RP software can be found here: Download Previous Versions of Revopoint Software
You need to select the proper one. Metro X software as been mentioned will not work with Y scanner..
If you have exactly same issue what I have described, try exactly what I did and probably you will get it work.
As I mentioned in the posts, the response from the customer support was fast, but well.. in no help.

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Of course it will not works , user posted issues under MetroX thread not knowing the difference.