MetroY Pro only captures colour when set to “auto turntable”.
Unfortunately it captures the blue laser light also.
What can I do about it?
Hi @mschanz
Please recalibrate your scanner and use even lighting , if you still have issues after that please contact customer@revopoint3d.com
For technical assistance .
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Calibrating fixed it, thank you
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Hi @mschanz
That’s great to hear ! You not only fixed the blue color issue but also improved the tracking and marker mode by recalibrating it .
Sometimes the shipping or a simple bump can be the reason for issues like that .
Thank you for letting me know !
