1bigpig
September 4, 2025, 11:33pm
1
I got my email from Agnes saying “Don’t use the USB thumbdrive software, download the latest Trackit software from the support page”.
Any idea on when that will be available? Right now the support page shows
“Expected date 2025-09-01
Still in preparation”
I am hoping to have it pre-installed and “find my way around” the software before I actually receive my Trackit scanner.
Bruce
PUTV
September 4, 2025, 11:45pm
2
Hi Bruce , the actual functions will be only available after you connect the Trackit to the software .
You can install the software from the USB stick and lock on around but don’t use it , the official one will be released this week
Any more information on why we shouldn’t use it?
Any damage possible to the scanner,… or just user experience?
I already did three scans before getting the email not to use it.
wazza77
September 5, 2025, 7:47am
4
I very much doubt that it could effect the scanner as it is software not firmware , but i would imagine that it “may” be buggy and just not the latest e.g. they relesed a new version between when packaging started and when shipping occurred
2 Likes
PUTV
September 5, 2025, 11:12am
5
Not damage or anything but do not Calibrate using it .
It has still some bugs and lacking the ability to scanning with color.
Kid of a bummer.. the idea behind the VIP purchase was to get quick shipping ( and warranty of course) but the software isnt ready
PUTV
September 5, 2025, 7:15pm
7
Yes it is sadly , it suppose to be online this week so maybe tomorrow.
In the latest moment there was a bug that need to be fixed so it delayed the public release.