I ran into an issue with the Texture mode. I completely calibrated the scanner yesterday evening but got no firmware update prompt yesterday or today.
This is the current firmware state:
In the texture capture screen I now see that part of the camera view has a haze (more prominent in darker situations):
Is it the wrong firmware or do I need to calibrate again?
Try to re calibrate fully again , your firmware version is the latest .
If still you see the issue please contact customer@revopoint3d.com
Including link to your post as reference .
In the future please start new thread under Customer Support ( I moved this one to a separate thread (
After fully calibration again the issue remains. Interestingly the issue only apprears in auto exposure-mode. When selecting manual exposure the artifacts is absent over the whole exposure range.
Shows new calibration
Please contact customer@revopoint3d.com
And please make normal short scanning video not in pause mode , showing the behavior , use some bright colored object and record the behavior . Then contact customer@revopoint3d.com with a link to this thread as reference.
