I just purchased a Range 2 with the hopes of being able to quickly scan my model and import it into my 3D design environment. Unfortunately I have run into a number of issues.
My first is that the Mac version (5.3.2) downloaded from the Mac App Store does not appear to support USB connections. I tried two mac mini M1’s running Sonoma 14.2 and 14.3 and the app does not detect the device once its plugged in. I even tried two different cables.
My second issue is that the WiFi connection is unstable at best with the device 5 feet from the Mac. When the WiFi connection is lost the only way to get the application to connect to the scanner is to reboot the mac.
Finally I am confused as to why all the videos on YouTube show a different GUI then what I am seeing on the mac. After downloading 5.4.2 on a spare Windows PC I noted the GUI is much different then the mac. Can someone confirm that they are seeing the full interface on a mac? All I see is the limited interface one would see on an iphone (shown below).
