I ask because I don’t know if you are new or not to laser scanning with Revopoint scanners and software.
Ok that explains already , MetroY Pro have the fastest cross line so far in the price range on the market , so what you are saying is not true since the competitor scanners are half the speed to begin with , unless your hardware or system don’t responds the way it should .
I recommend you contact customer@revopoint3d.com and make appointment with Technician to check out the performance of your System/ hardware . It should run like a butter , fast and smooth including WiFi . Talking only from my own experiences .
this is 2nd scanner the first one they sent the wireless wasn’t working so i had to ship old one back and this one just arrived today and the crosshatch is terrible but everything else is great.
No amount of money you spent will ever give you the right to disrespect anybody that trying to help you out . There is not reason for that . I am not your customer service . You are in a community .
Of course , it depends of the object , different modes are created to support different object’s features or materials , for one it will be Full Field, for other Parallel lines or a single line . You as the user need to evaluate it to find the best solution to match the best results .
In this case please contact the CS and let the technician check it out , there is no way for me to do that for you in the forum , you may record video showing the situation as well but if you hit 57-60 fps with GPU acceleration all is fine .
Laser modes are 80% slower in capture than Full Field because they capture only 20% compared to Full Field per second , 2 different technology here , but laser mode can capture materials without 3D spray that are impossible for Full Field.
However no professional will torture themselves scanning difficult to scan surfaces without 3D spray . It helps a lot also with archiving better accuracy .
So again how many frames you get via WiFi vs regular scanning speed with GPU acceleration?
Sorry but your case was a new user error , it is not implying , you confirmed it after I ask you for confirmation. You are in the scanning community and that is ok not to know something , how you going to master your new tool if you blame everything you don’t know about it on a product?
There is no shame in any of it , we all was there before and we learning new things everyday ! Nobody is perfect !
I never said you are lacking a common sense , but remember that common sense is not common at all.
Sorry Frank , I know well what the scanner can and what it can’t do . If there is a hardware issue , I can’t help you out , for anything else there is always a solution , that what this community is for .
The new Auto Exposure function will be probably available in the upcoming update so you going to be less frustrated about picking up the right settings and waste your time trying . What is a good thing !
To me it makes sense that single line and parallel line work on that surface but the cross line doesnt. The reason in my mind is single and parallel line have less light hitting the object and scatter/overexpose less because of it. The cross lines is the most light sent out by lasers on the scanner and your exposure settings are making it blow out. I just scanned a shinny black plastic case with no spray and it worked in all laser modes once I dialed in the exposure settings.
What I do is point the scanner at a detailed area of the part with markers and watch the exposure window. I then go all the way up and down on both exposure and laser brightness until I can see the markers the best. The default settings did not work for me in cross line, I had to change the settings and make sure my room didnt have bright lights pointing at the object, diffused room lighting seems to work best. Overhead light directly reflecting off the part will cause issues, at least it did for me. Before I messed with the settings and room lighting I got the exact same result as you, just a ball of random points.
This is a screenshot of right after I finished scanning before fusion or cleanup, so you can see how clean it scanned in cross line with basically no floating points that shouldn’t be there. For reference, the case is an Apache 3800 in black from Harbor Freight. I only needed the top surface for this project which is why I didnt scan the rest of the case. Got to keep those models small so they are fast in CAD.
