Manual white balance

Support & Feedback
1

Don’t think it has been asked before, could’t find any posts mentioning it.
If we already have manual exposure control for the RGB sensor, can we please also have a manual white balance control? Or at the very least WB lock feature?

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2

I vote for that too , for now I set on auto and quick move to manual hoping the WB stays the proper way , sometimes I am lucky , sometimes I am not, today I tried to scan something in color everything was neon blue , changed my light to orange nothing changed … frustrating

3

I once scanned my hand and it was all blue :slight_smile:

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4

This was my case yesterday , blue light made it even more blue the WB did not adjusted itself automatic, today it works fine … it has brain on its own .

5

I concur, having a feature allowing to lock the white balance would definitely be most useful. I currently find it quite hard to obtain the texture you want.

6

Before you begin scanning , set the RGB to auto mode , after you are happy what you see in the preview, change to manual and lock in the settings , that is only way to keep the same white balance to the end of scanning , do not use auto while scanning as it will result in different tones of the textures and light .

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7

Hey PopUpTheVolume!

Thank you for the advice! I think I tried that already, but each time you setup the preview, the settings are reverted to default when you actually start scanning. Or at least I remember it so, but I’m not so sure anymore. I’ll give it another try and let you know :slight_smile:

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