Another batch has been fulfilled! Our shipments are at full speed!

[Revopoint]

Dear Backers,

Great pleasure to meet you again.

While we are still busy with production and packaging for the next batch, some of you have received your POP and started scanning. I am sure you are as excited as we are for the new journey we are going to embark on!

Now, let’s check out the good news recently!

Delivery News

We understand that you are eager to receive the product, and the team has been taking the delivery issue as our priority. Here we bring you news on shipping:

About 1300pcs products has been shipped this week. And 3-4 days later, you will get information about tracking No.

All products shipped to the United States have been shipped completely and the next batch including products to Germany, United Kingdom, and Japan are in final checking. The quantity has accounted for more than a half of orders, and we have gone a long way to reach there together. The Revopoint3D Team expresses our big thanks to all for your support and understanding.

Software Updates and Online

1. Handy Scan 2.4.5.0416 version (Windows) has been updated on April 16;

Since shipping the first batch of POP, our R&D team has been retesting our hardware and software to make ways to improve user experience. Given customer feedback and opinions, our R&D team has introduced you the latest version of Handy Scan software and uploaded it on our Official Website: Download | Revopoint 3D Technologies Inc.

2.Android version came online on April 17!

With more and more backers receiving products, we know that some urgently wait for the software for smartphones and taking your POP outside. We got your information, and the R&D team worked hard to enhance our software performance. Here the Android version comes:

You can get the Android software on the website: Download | Revopoint 3D Technologies Inc.

3.iOS 1.4.3.0423 Launched!

Today, iOS 1.4.3.0423 will meet with you!

To meet iOS user demand, we actively strived to pass the audit of Apple. And since April 15, you could download the Handy Scan iOS version in App Store. Today, we update a new version for a better user experience. Le’s update your iOS version right now!

Note: No one is perfect, but we can always do better. So please contact us if you have any problems and suggestions.

Support Material Adding

Another good news is we never stop supplementing our Support Material. A written paper probably helps a lot for the one using a 3D scanner for the first time. For simplifying your operation, we have uploaded the following material last week at: Download | Revopoint 3D Technologies Inc.

1. Packages Introduction: Introduce our product packages and how to use them;

2. User Manual- Android & iOS Handy Scan: Guide you connect your phone and POP;

3. Human Face & Body Scan: Detail method and process of scanning face and body;

And soon other scanning instructions will reach you. Keep tuned on our Support area in on our official website.

Social Media News

1. We have the following media accounts for sharing the latest information, activities and promotion:

Instagram& Facebook: will bring you our latest products news, giveaway activities;

YouTube will mainly introduce you to product workshop you can refer to while scanning.

Twitter will share 3D models and product news.

The links as below:

Instagram： https://www.instagram.com/officialrevopoint3d/

Facebook： Revopoint3d - Home | Facebook

Twitter： https://twitter.com/Revopoint3d

YouTube： Revopoint 3D - YouTube

You can reach us on any platform if necessary.

2.Go and Visit our Forum: https://forum.revopoint3d.com

We have sent the invitation to you guys last month to visit our Forum and giving your suggestions.

Go and visit the forum. Have Fun!

Also, you can find the newest software, product tutorials, showcases from other users, and get help from Revopoint 3D Team.

It has been a long journey to get to this point! We feel sorry for not being able to deliver the products to you according to the original schedule, but we are proud that we will finally fulfill all the rewards. We are also proud that we have thousands of backers as our first group of users. Your feedback, whether positive or not, helps us grow much faster than we have ever imagined! We are ready to make the final dash now!

Sincerely,

Revopoint 3D Team

[Artofwalls]

When are you expecting to start shipping to Spain? How many backers from Spain do you have?
It would be interesting to see a list of quantity of backers per country. (With no backer info, of course, just the global numbers).

[mmatzka]

I am in the United States and have not received any information about the shipment of my package. How do I confirm the current status?

[p4flight]

I am also in the United States and have not received any information about the shipment of my package. How do I confirm the current status?

[Seaha]

I am in Germany and still have no tracking informationd

[drwholland]

Hello,
I am backer 1196, when is / will my order be shipped and when can we expect delivery ??
Thanks in advance
John van Gent - DRW-Holland

[giz]

Any update on orders to Canada?

[ElCarl]

Hi, I’m from spain also, and still waiting for some mail or confirmation of the shipment… it starts to be really concerning…

[lsaranto]

Could you make a post that lists all the countries and their estimated shipping dates/months? Then everyone doesn’t need to ask separately. And then update that post.

[drwholland]

Progress is made
I have received the invoice by email (may 14th) so now next message I expect to receice shipping information, I wait “patiently”…

[drwholland]

Finally I got a message from FEDEX on the 17th of May to pay the import duties (just over 50 euro’s) and a day after payment the scanner arrived with all the stuff I ordered. First scans made with the little statue that was in the box, results are great !!

[Raumplan]

Hi, I have send two email at customer@revopoint3d.com without any reply…
So I paste it into this forum; maybe I will more lucky!:

Hi,

Today I have received your POP Scan …

Thank You!!!

But there was a little mistake…

This is your confirmation email,

but it refers to another order and products shipment:

• iOS Mobile Kit

• 1000 scanner markers

That I’ve never received…

Can you tell me if these products were ever sent? And when will they be here?

This is Your order confirm

Answer me, please
Thank you!

Carlo Crescimbeni

[Revopoint-Cassie]

Hi, @Raumplan
Congrats that you received your parcel.
Please ignore the email, that was wrongly sent from our system. Sorry for making you misunderstood.

To any user who may see this comment:
Usually I will answer all the questions in the forum if I see it. So better to @Revopoint-Cassie in case I miss the post or comment.

[Markus]

Info for German backers, maybe for other countries too.
I got no Email from FedEx, I checked every day (Spam too).
Yesterday I come home from work, there was a notice from FedEx.
The missed me yesterday and try again today.
Maybe this give you a liitle hope until you wait .

[Raumplan]

Ok, thank you.
But I’m still waiting for iOs Mobile kit and 1000 markers too…
Are there shipped?
Can you tell me when i can get them?
Thank you again!

[Revopoint-Cassie]

Hi, @Raumplan
We will remark it and send them out to you seperately. At this period, our staffs are shipping the final batch. After that, we will arrange these missing items. Thanks for your patience.

[marco.ac]

Hi. I have neither received any info about the shipment of my items nor the survey?!

When do I get my items or the survey?

Supporter No.: 3706

Regards
Marco

[Raumplan]

Any news about this shipment…?
Thanks!