Less than a week to go on the Kickstarter and no real independent videos showing the use of the MetroX exist. Why is this? I don’t want to see final scans from super experienced users, I want to see the warts n all process so I can assess if I cancel my pledge or not.
It all feels very shady to me. Many unboxing videos and then nothing. My opinion is this is a very rushed product and it doesn’t sit well with me. I am sure I’m not alone
Well, since when do people buy finished products on Kickstarter? Why do you get a discount?
After everything I’ve seen so far, including the uncut videos, it’s enough for me. And it’s better to use the time to optimize the product instead of shooting videos, because that takes a lot of time.
But nobody is forcing you to buy the MetroX, you can also spend more money on worse products 
Since companies started using it to get cash in up front for finished products. The hardware is defined and having purchased other Revopoint products in the past which had lots of content prior to the end of the campaign it makes me question why not this one.
Hi,
This is exactly why MetroX is being presented on kickstarter and not directly on a regular shop.
It looks like the HW is basically ready (this is why they will be able to deliver it so soon) but the SW still needs tweaking.
Does it make sense to send a product with an incomplete SW for independent review? Probably not.
Remember that Kickstarter is NOT a shop. You are investing on a product. You need to base your decision on several facts (If they are already working prototypes, how reliable the company looks like, etc etc…) Please consider also that the end of the Kickstarter campaign does not mean that the scanner will be available immediately on the shops. It should be available when Revopoint decides it is the right time and the SW is good enough.
In this case, this is the 7th kickstarter created by Revopoint. All of them have been succesfully delivered, so the insinuations of being “shady” have no base at all. If you don’t feel comfortable with the Kickstarter philosophy, this is perfectly fine. My suggestion then is to wait till the product is on the shops
I appreciate the detailed response. I understand the views and respect them. Whist I agree for the most part, the fact the beta product is out there and we’re seeing end results why not show the current state of the product and caveat it with the fact it will continue to improve? I know from comments on KS I’m not alone in my views. This KS has not followed the same path as prior ones, you must admit that.
Definitely, and this is the expected path if you think about it.
Other scanners -except perhaps the mini- were way safer bets as all shared pretty much the same technology. This is their first leap into laser so there must be additional risks not present before.
You can also see it from a different perspective. This is a proof that their kickstarters are “real” and not using the platform with fake launches just to benefit from the marketing
All true. I don’t see backing a Revopoint product as a risk. I guess I don’t understand why they won’t allow people to release videos prior to the end of the KS. In my mind it makes me question why that would be, at best they’re wanting to wait until they have developed the product/software, at worst it could be ‘shady’. Put it this way, if the product turns out to be a pig, lots of backers will feel mislead and won’t buy a Revopoint product again.
One video I’ve found. 10 minutes using auto scan. Just seeing this is very useful to me. https://www.youtube.com/watch?v=azT68XhKP-A
Hi @GuyH77
With all respect , don’t call a company shady if they doing just the right thing and use KS platform to bring a product to life .
You just got aggravated by sale trolls that want your pledge so they can buy it and resell it later with profit . There is nothing shady about this campaign and for the matter of fact the most transparent campaign of them all hiding nothing but showing the real progress .
Revopoint is a manufacturer and not resellers, they don’t use it to sell products they order by "Alibaba ’ with their logo on it like the competitors do avoiding the system .
I’m the past the product we’re finished early and there was plenty of time for beta users to check it out and review before the end .
But because MeyroX used a new technology never used before in Revo point products it just take little time .
The hardware was just changed couple days ago to make crucial improvement .
The software is still updated daily and adjusted .
What you want to see ? Half baked potato?
Please have a little patience and trust in a product that you supporting . Pushing will not make things better , there are lots of trolls that aggravate everyone on purpose .
You gonna lose your patience and cancel ?
The big lost will be on you as you going to lose huge opportunity to become early adopters of a wonderful new product at special price .
That I can ensure you will working very good at the time it arrives at your address .
You know what would happen if that was not the case , Revopoint can’t afford to damage their reputation or reputation of their product by sending unfinished stuff . That’s not the way of making business and gain future customers .
The product is worth already double it’s price , you not going to lose anything .
Be patience because the best thing comes to people that can wait .
Once the final software updates are ready in couple of days you gonna see plenty of videos around
And you going to sit back and laugh on those that lost .
And of the record , the uncut videos you see on KS are not made by “professionals” Ash and Travis have as much experience with it as you and upcoming reviewers on YouTube, and this technology is new to them as it is new to you .
Myself I still waiting for the final software update to start making my own proper videos with the finished product and not with half baked stuff that I will have to redo later again , because as you I want it to be perfect as I also baked it on KS myself to use with my work .
I hope it makes sense !
Stay tuned and thanks for your support and patience! It gonna be worth every penny you spent on it .
I appreciate the long and considered response. I’m positive about what Revopoint can do as a company and I’m pleased with my products to date (although the quick replacement of the original Range still irks me). I am not calling Revopoint shady but saying the lack of videos from people we know have the scanner (due to the unboxings) is odd based on past experience. Yours is the only real explanation I’ve seen as to why that is, so thank you. It’s for this reason I said it feels a bit shady. On reflection that was a poor choice of words from me.
I’ll leave this thread up as I do think there’s some valuable info in it for others. I remain positive for MetroX and my pledge stands. I hope to see the videos with the updated hardware and software soon. Thanks.
Hi Cath!
Can you share any informations about that hardware improvement? What changed?
Best regards
I fully understand your position on this and thank you so much for your understanding and continuous support .
I do have a box full of rewards from KS that never worked for a day and I am very skeptical since then myself . So this is ok , you may have your doubts.
But you don’t know what I do …
MetroX is fantastic and already become my number one favorite even if it is still just a beta prototype . You gonna have lots of fun with it for a fair price .
Just check the preview 3D scans of the new competitors scanner result … it is so behind MetroX that I am speechless , how people paid for it 3 times the price of MetroX , total disaster .
I will have late tonight so special test results on my showcase and files for you to check out from 2 modes , after the new software update in common days I will have another 2 results files to share , you will see for yourself .
Stay tuned !
Thanks !
Hi Ivan , we got the latest Alpha prototypes that probably are already in production now if I don’t mistake .
The new hardware includes cooling with a fan to keep all the components cool and at specific temperature, since as we all know , lasers are very sensitive to temperatures changes , so the design team decided to to avoid issues .
It is recommended to warm up the scanner for 10 min , calibrate it and then use it after always after warm up to ensure the same results .
And it working like a charm .
All the constantly changes on the early hardware was also the major issue why not reviews yet , you want to show your best stuff , not in the middle of it .
I know it is little late for the things but I think most important is that bakers receive the best hardware they possible can , the rest can be adjusted later if needed .
For the reason me and the rest of the beta team members breaking stuff up , so you get the best winner in your hands .
And we go through 3 of them already and I spent 200 hours on the tests .
Our beta testers participants in the group are real people in their natural environments, beside Revopoint own usability experts, so big team to make it happen .
You can all check the users showcases here : METROX SHOWCASES
Well, one can always bet on Revopoint pushing the boundaries and delivering the best possible - we are at the very end of the campaign and they still beeing able to improve in such way 
Do I still hear any complaints? Anyone?
That’s what sets Revopoint apart as a true manufacturer unlike some “others”
Thank you all, guys and gals, for making it possible. 
Now you know they don’t order it on Alibaba with their own logo on it as others do 
Interesting. With such tight schedules I assumed the HW was mainly done, and only SW was still being tested/tweaked. Let’s hope those changes can be implemented without major delays (not that I’m in a hurry, you know that every delay in Kickstarter is always seen as the biggest drama 
)
It’s feedback from people such as yourself that provides confidence we’ll receive a good product. Thanks again for the information and response
I am actually very happy about the changes now than later .
I mean everything is done already just last SW adjusting as usual .
Everything going be on time as planned .
No problem , as you I want also a good product to use at my work so it is in my best interest to get the best product possible .
To be frank so far it is better than I actually expected it to be .