The more I scan the more details I lose?

I’ve got any issue with my Revopoint Mini 2, which I’ve constantly had.

When doing scans, it seems to lose details it has already scanned previously.

See screenshots below :

Photo 1 = Frame 1359

Photo 2 = Frame 1802

You can see I’ve lost a bunch of scanned detail, and I’m unsure what I’m doing wrong.

It really is frustrating, as I am forever trying to add the detail back in, then it loses previously scanned detail, scan again, etc.

The part doesn’t lead itself to be scanned in separate sections.

Please help, this is getting so frustrating and I’m ready to give up!

Photo 1

Frame 1359

Photo 2

Frame 1802

You can see a bunch of previously scanned data is now missing.

Hi @Jimbob2705

You should capture at max 360 frames per one rotation or one side and nothing more than that and 36 single shot frames per rotation or angle , each frame per second capture 8 millions of points, there is completely no reason to capture so much frames especially for so simple object .

Scanning over already scanned area is never a good idea especially if you use Full Field for scanning .

You should have it done in 2 minutes .
So something is here not right .

I recommend contact customer@revopoint3d.com fir technician assistance if you have any issue with your hardware as you stated early .

I am afraid that is all I can help you here via forum , for a deeper check out you will need to submit your project files to the customer support as well for better evaluation of this issue and logs so they can see what is happening .

I am sure they going to help you out .