MetroX global marker scanning and marker detection issues!

It has been mentioned here in the forum and on facebook also by many other MetroX users that marker detection is terribly bad on MetroX. There has been many promisses to improve marker detection but since after months … Nothing! The global marker registration of larger environments is simply not working at all. When Revopoint is improving this?

Some screenshots from recent try to do global marker registration of 3d scanning frame attached. MetroX was calibrated before and i tried several time but never (never!) had any success. Not even that the marker recognizion in bad, also quite often the markers are simply registered wrongly making whole global marker registration useless. It simply cannot be user fault or laptop (i9-13900HX, 32GB RAM, RTX4070, SSD) performance issue because with exactly same equipment and RaptorX it’s working without any issues. I also never had any such issues with wrong marker alignment using the RaptorX.

The level of frustration with MetroX is already on quite high level and Revopoint should take this issues seriously and provide solution plan.

Please escalate this topic to dev team and provide solution plan!




The markets need to be separated and in unique pattern , if they are too close you will get error and that is w exactly what is happening here .

Normally they need to be at 3 cm /30 mm distance from each other , unless they are on larger geometric figures where they are not visible all at the same time at a specific angle.

If the markets are too closer, they will jump and confuse the sensors.

Just test it out , you will see.

BTW improved version will be release soon , but it still requires the markers to be at the proper distances from each other.

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Everything is prepared as it should. Normal marker dices have very short distance between die markers and this should definetly not cause any issue. As said, Raptor does not have any issues when scanning marker environment. Only MetroX has and this is purely because of the SW. After some months on the market this issue should be fixed. Also many other users are complaining about the exact same issue.

I want to get propper ticket ID from Revopoint and answer from dev team about solution plan.

Please zip your project folder including the global market setup and send it to customer@revopoint3d.com for technical evaluation .

You can include the link to this thread if you like it or add the all images to the email.