# Where is my product?

**URL:** <https://forum.revopoint3d.com/t/where-is-my-product/2617>\
**Category:** Support & Feedback\
**Created:** [May 30, 2021, 7:51pm UTC](https://forum.revopoint3d.com/t/where-is-my-product/2617 "2021-05-30T19:51:13Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![Djordan2](https://avatars.discourse-cdn.com/v4/letter/d/5f8ce5/32.png) [@Djordan2](https://forum.revopoint3d.com/u/Djordan2)\
**Post date:** [May 30, 2021, 7:51pm UTC](https://forum.revopoint3d.com/t/where-is-my-product/2617/1 "2021-05-30T19:51:13Z")

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I am backer #1021 in the United States and I have not received a shipment nor notice of a shipment. You have announced your last shipment recently so I would have expected to hear something by now. Please send me a status update.

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**Author:** ![Alberto](https://avatars.discourse-cdn.com/v4/letter/a/ea5d25/32.png) [@Alberto](https://forum.revopoint3d.com/u/Alberto)\
**Post date:** [May 31, 2021, 8:17pm UTC](https://forum.revopoint3d.com/t/where-is-my-product/2617/2 "2021-05-31T20:17:47Z")

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Contact revopoint from the kickstarter form they will read the email and check

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**Author:** ![Djordan2](https://avatars.discourse-cdn.com/v4/letter/d/5f8ce5/32.png) [@Djordan2](https://forum.revopoint3d.com/u/Djordan2)\
**Post date:** [May 31, 2021, 10:18pm UTC](https://forum.revopoint3d.com/t/where-is-my-product/2617/3 "2021-05-31T22:18:01Z")

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I did that a week ago and didn’t get a reply so I figured that I would try here.

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**Author:** ![Pygar2](https://avatars.discourse-cdn.com/v4/letter/p/e19adc/32.png) [@Pygar2](https://forum.revopoint3d.com/u/Pygar2)\
**Post date:** [June 1, 2021, 1:26am UTC](https://forum.revopoint3d.com/t/where-is-my-product/2617/4 "2021-06-01T01:26:08Z")

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I haven’t seen my scanner or separately-ordered LED light yet. My backer number is 3903, the Fedex tracking number indicates delivery in France. I’m in Kentucky USA…

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**Author:** ![Pygar2](https://avatars.discourse-cdn.com/v4/letter/p/e19adc/32.png) [@Pygar2](https://forum.revopoint3d.com/u/Pygar2)\
**Post date:** [June 7, 2021, 2:10am UTC](https://forum.revopoint3d.com/t/where-is-my-product/2617/5 "2021-06-07T02:10:30Z")

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I haven’t seen my scanner or separately-ordered LED light yet. My backer number is 3903, the Fedex tracking number indicates delivery in France. I’m in Kentucky USA… May as well copy/paste, they’re not reading here OR Kickstarter OR their own email…

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**Author:** ![Djordan2](https://avatars.discourse-cdn.com/v4/letter/d/5f8ce5/32.png) [@Djordan2](https://forum.revopoint3d.com/u/Djordan2)\
**Post date:** [June 7, 2021, 2:24am UTC](https://forum.revopoint3d.com/t/where-is-my-product/2617/6 "2021-06-07T02:24:00Z")

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So what should I do to get their attention?

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**Author:** ![Pygar2](https://avatars.discourse-cdn.com/v4/letter/p/e19adc/32.png) [@Pygar2](https://forum.revopoint3d.com/u/Pygar2)\
**Post date:** [June 7, 2021, 2:35am UTC](https://forum.revopoint3d.com/t/where-is-my-product/2617/7 "2021-06-07T02:35:12Z")

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Tell me, then we’ll both know…

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**Author:** ![Pygar2](https://avatars.discourse-cdn.com/v4/letter/p/e19adc/32.png) [@Pygar2](https://forum.revopoint3d.com/u/Pygar2)\
**Post date:** [June 21, 2021, 7:46pm UTC](https://forum.revopoint3d.com/t/where-is-my-product/2617/8 "2021-06-21T19:46:51Z")

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I was just notified by a neighbor that a package meant for me was found by her side door, which she never uses. She said it was sheltered and appeared intact. I’m hoping it’s my POP!