# Unable to export - File not found

**URL:** <https://forum.revopoint3d.com/t/unable-to-export-file-not-found/28595>\
**Category:** Issues\
**Created:** [September 28, 2024, 10:26pm UTC](https://forum.revopoint3d.com/t/unable-to-export-file-not-found/28595 "2024-09-28T22:26:01Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![BobChenko](https://avatars.discourse-cdn.com/v4/letter/b/ecb155/32.png) [@BobChenko](https://forum.revopoint3d.com/u/BobChenko)\
**Post date:** [September 28, 2024, 10:26pm UTC](https://forum.revopoint3d.com/t/unable-to-export-file-not-found/28595/1 "2024-09-28T22:26:01Z")

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I’m running Revo Scan 5.4.12 on Win10. I’ve just finished scanning an object and would like to export to other programs but every time I do I get the following error below. I thought it may have been the project that I was working on so I tried creating as new project but I’m experiencing the same issue.

* * *

C:.…\filename.ply  
File not found  
Check the file name and try again

* * *

I’ve rebooted my PC and tried to save the file to other locations. I’ve even tried creating the file by renaming a text file to filename.ply and then over writing it but it also fails.

Thanks

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**Author:** ![PUTV](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.revopoint3d.com/putv/32/15302_2.png) [@PUTV](https://forum.revopoint3d.com/u/PUTV)\
**Post date:** [September 28, 2024, 10:57pm UTC](https://forum.revopoint3d.com/t/unable-to-export-file-not-found/28595/2 "2024-09-28T22:57:53Z")

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After scanning you need to fuse it or mesh it , if you just fused it you have to export it as ply format , if you meshed it you can export as obj or ply

I quit don’t understand what is the problem to be honest .

Did you selected the Fused or meshed tab before going to export the scan ?

What files you renaming and why ?  
You should not renaming anything in the project beside project folder name .

Can you be pls more specific ?

You should not have any issues exporting your fused scan as .ply as I am doing it everyday without issues .

And last thing I am expecting you saving your project into location you should not ,so try to find simple new location for your new project … and scan again then fuse then export your point cloud

Without fusing your point cloud there will be no filename.ply generated.

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**Author:** ![BobChenko](https://avatars.discourse-cdn.com/v4/letter/b/ecb155/32.png) [@BobChenko](https://forum.revopoint3d.com/u/BobChenko)\
**Post date:** [September 29, 2024, 1:01am UTC](https://forum.revopoint3d.com/t/unable-to-export-file-not-found/28595/3 "2024-09-29T01:01:18Z")

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All working now. when exporting to “My Documents” it fails but I was able to export to C:\temp folder.

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<div class="post-metadata">

**Author:** ![PUTV](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.revopoint3d.com/putv/32/15302_2.png) [@PUTV](https://forum.revopoint3d.com/u/PUTV)\
**Post date:** [September 29, 2024, 1:25am UTC](https://forum.revopoint3d.com/t/unable-to-export-file-not-found/28595/4 "2024-09-29T01:25:52Z")

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Some folders need permission , best to create a new folder under your C drive like ( C:/MyScans) for your projects and keep it , temporary folder is risky.

Anyway glad to hear you got it to work anyway .