# \[Solved\] Dual-Axis Turntable not shown by Apple Iphones

**URL:** <https://forum.revopoint3d.com/t/solved-dual-axis-turntable-not-shown-by-apple-iphones/23470>\
**Category:** Issues\
**Created:** [December 28, 2023, 2:05pm UTC](https://forum.revopoint3d.com/t/solved-dual-axis-turntable-not-shown-by-apple-iphones/23470 "2023-12-28T14:05:21Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![Schiffbastler](https://avatars.discourse-cdn.com/v4/letter/s/9dc877/32.png) [@Schiffbastler](https://forum.revopoint3d.com/u/Schiffbastler)\
**Post date:** [December 28, 2023, 2:05pm UTC](https://forum.revopoint3d.com/t/solved-dual-axis-turntable-not-shown-by-apple-iphones/23470/1 "2023-12-28T14:05:21Z")

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Hello,  
my Dual-Axis Turntable doesn’t works with Apple IPhones or Tablets. All my Friends (5 Persons) and I don’t see in Bluetooth the Dual-Axis Turntable. Friends with Androids Handys see the Dual-Axis Turntable in Bluetooth an can connect with it and it works fine. What make we wrong ?  
Thank you  
Walter

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**Author:** ![PUTV](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.revopoint3d.com/putv/32/15302_2.png) [@PUTV](https://forum.revopoint3d.com/u/PUTV)\
**Post date:** [December 28, 2023, 2:34pm UTC](https://forum.revopoint3d.com/t/solved-dual-axis-turntable-not-shown-by-apple-iphones/23470/2 "2023-12-28T14:34:38Z")

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Hi @Schiffbastler

This mean that when you open the Revo Assistant on your iPhone , you can’t connect Dual Axis Turntable via the app ?

Did you set the " Location " on ? As that is needed so pair /see the device in the app prior to connection.

If you still have the same issue please write to [customer@revopoint3d.com](mailto:customer@revopoint3d.com) for technical assistance with your hardware .

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<div class="post-metadata">

**Author:** ![Schiffbastler](https://avatars.discourse-cdn.com/v4/letter/s/9dc877/32.png) [@Schiffbastler](https://forum.revopoint3d.com/u/Schiffbastler)\
**Post date:** [December 28, 2023, 2:58pm UTC](https://forum.revopoint3d.com/t/solved-dual-axis-turntable-not-shown-by-apple-iphones/23470/3 "2023-12-28T14:58:03Z")

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Thank you, now it works with my IPhone 😊  
Walter

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**Author:** ![PUTV](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.revopoint3d.com/putv/32/15302_2.png) [@PUTV](https://forum.revopoint3d.com/u/PUTV)\
**Post date:** [December 28, 2023, 3:53pm UTC](https://forum.revopoint3d.com/t/solved-dual-axis-turntable-not-shown-by-apple-iphones/23470/4 "2023-12-28T15:53:34Z")

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Happy to know that !

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**Author:** ![scrist](https://avatars.discourse-cdn.com/v4/letter/s/47e85d/32.png) [@scrist](https://forum.revopoint3d.com/u/scrist)\
**Post date:** [April 24, 2024, 3:07am UTC](https://forum.revopoint3d.com/t/solved-dual-axis-turntable-not-shown-by-apple-iphones/23470/5 "2024-04-24T03:07:09Z")

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How were you able to fix the connection issue with Bluetooth. My location setting is on but still does not show up.  
Thank you in advance for any insight

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<div class="post-metadata">

**Author:** ![PUTV](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.revopoint3d.com/putv/32/15302_2.png) [@PUTV](https://forum.revopoint3d.com/u/PUTV)\
**Post date:** [April 25, 2024, 2:39pm UTC](https://forum.revopoint3d.com/t/solved-dual-axis-turntable-not-shown-by-apple-iphones/23470/6 "2024-04-25T14:39:04Z")

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Hi @scrist

It was probably the Location turned off .

Please contact [customer@revopoint3d.com](mailto:customer@revopoint3d.com) for assistance .

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<div class="post-metadata">

**Author:** ![PUTV](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.revopoint3d.com/putv/32/15302_2.png) [@PUTV](https://forum.revopoint3d.com/u/PUTV)\
**Post date:** [April 25, 2024, 2:40pm UTC](https://forum.revopoint3d.com/t/solved-dual-axis-turntable-not-shown-by-apple-iphones/23470/7 "2024-04-25T14:40:34Z")

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Closed on April 25, 2024, 2:40pm UTC



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<div class="post-metadata">

**Author:** ![PUTV](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.revopoint3d.com/putv/32/15302_2.png) [@PUTV](https://forum.revopoint3d.com/u/PUTV)\
**Post date:** [April 25, 2024, 2:40pm UTC](https://forum.revopoint3d.com/t/solved-dual-axis-turntable-not-shown-by-apple-iphones/23470/8 "2024-04-25T14:40:38Z")

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Unlisted on April 25, 2024, 2:40pm UTC


