# Software Shuts Down While Middle Of The Scanning

**URL:** <https://forum.revopoint3d.com/t/software-shuts-down-while-middle-of-the-scanning/41930>\
**Category:** Issues\
**Tags:** metrox\
**Created:** [February 5, 2026, 8:50am UTC](https://forum.revopoint3d.com/t/software-shuts-down-while-middle-of-the-scanning/41930 "2026-02-05T08:50:07Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Lepsenias](https://avatars.discourse-cdn.com/v4/letter/l/eb8c5e/32.png) [@Lepsenias](https://forum.revopoint3d.com/u/Lepsenias)\
**Post date:** [February 5, 2026, 8:50am UTC](https://forum.revopoint3d.com/t/software-shuts-down-while-middle-of-the-scanning/41930/1 "2026-02-05T08:50:07Z")

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Software Shuts Down While Middle Of The Scanning, I am scanning with MetroX and software shuts down middle of the scan progress. I couldn’t figure why its happening, it started after the software update. Before update , there was no issue like that. What should I do ?

My system :  
Intel(R) Core™ i7-9750H CPU @ 2.60GHz (2.60 GHz)  
16gb ram  
GTX 1650

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**Author:** ![PUTV](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.revopoint3d.com/putv/32/15302_2.png) [@PUTV](https://forum.revopoint3d.com/u/PUTV)\
**Post date:** [February 5, 2026, 11:21am UTC](https://forum.revopoint3d.com/t/software-shuts-down-while-middle-of-the-scanning/41930/2 "2026-02-05T11:21:33Z")

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Hi @Lepsenias

Neither your CPU or Graphic card is in the minimal requirement to use with Revo Metro if you plan to use laser mode .

Please update your system to minimal :CPU all least i7 12 Gen and RTX 3050 or higher.

You can go back to early version if it worked for you.  
With the system you’re running , there is not much to be done to improve your experiences .