# SDK Authorization Fails on Ubuntu 22.04

**URL:** <https://forum.revopoint3d.com/t/sdk-authorization-fails-on-ubuntu-22-04/43568>\
**Category:** Developer\
**Created:** [July 27, 2026, 11:46am UTC](https://forum.revopoint3d.com/t/sdk-authorization-fails-on-ubuntu-22-04/43568 "2026-07-27T11:46:09Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![l\_b](https://avatars.discourse-cdn.com/v4/letter/l/ed8c4c/32.png) [@l\_b](https://forum.revopoint3d.com/u/l_b)\
**Post date:** [July 27, 2026, 11:46am UTC](https://forum.revopoint3d.com/t/sdk-authorization-fails-on-ubuntu-22-04/43568/1 "2026-07-27T11:46:09Z")

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Hi,

The official site states that the SDK supports Linux — Ubuntu 18.04 (64-bit) or higher — but I’m getting an authorization failure on Ubuntu 22.04 (64-bit).

The camera is detected as connected, but authorization does not go through.

Has anyone else run into this, or know what might be causing it? Any help would be appreciated.

Thanks

 ![image](https://canada1.discourse-cdn.com/flex029/uploads/revopoint3d/original/3X/5/8/58cd6e6324a1359990c6f0bc1e65839a1b810117.png)

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<div class="post-metadata">

**Author:** ![PUTV](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.revopoint3d.com/putv/32/15302_2.png) [@PUTV](https://forum.revopoint3d.com/u/PUTV)\
**Post date:** [July 28, 2026, 8:28am UTC](https://forum.revopoint3d.com/t/sdk-authorization-fails-on-ubuntu-22-04/43568/2 "2026-07-28T08:28:15Z")

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Hi @l_b

You will need to contact [customer@revopoint3d.com](mailto:customer@revopoint3d.com) for the answer on that subject and all questions related to issues with the software.