# Revoscan 6 Shortcomiings

**URL:** <https://forum.revopoint3d.com/t/revoscan-6-shortcomiings/43597>\
**Category:** Issues\
**Created:** [July 31, 2026, 12:09pm UTC](https://forum.revopoint3d.com/t/revoscan-6-shortcomiings/43597 "2026-07-31T12:09:30Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![StuBaby](https://avatars.discourse-cdn.com/v4/letter/s/b3f665/32.png) [@StuBaby](https://forum.revopoint3d.com/u/StuBaby)\
**Post date:** [July 31, 2026, 12:09pm UTC](https://forum.revopoint3d.com/t/revoscan-6-shortcomiings/43597/1 "2026-07-31T12:09:30Z")

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Subject: Revo Scan 6 — Multiple Bugs (Miraco Pro): Installer, Transfer, and 3D Mouse Issues

Hey folks, anyone else having these issues with Revoscan 6 and Miraco Pro?

This is an email I sent to customer support

I’m writing to report several significant issues I’ve encountered with Revo Scan 6 (build dated 7/25/26) on Windows, used with my Miraco Pro. Revo Scan 5 works correctly for all of the same tasks, so these appear to be regressions specific to version 6.

1. Installer did not create shortcuts  
After installing, no shortcut was created in the Start Menu or Startup folder. I had to manually right-click the RevoScan6.exe and create one myself.

2. Application requires “Run as administrator” to open at all  
Revo Scan 6 will not launch under my normal user account — the process starts and appears briefly in Task Manager, then closes with no window ever appearing. It only opens successfully when run elevated (as administrator). This suggests a permissions issue with the install, likely related to the installer not creating shortcuts properly either.

3. Wi-Fi transfer never succeeds  
Wi-Fi transfers from the Miraco Pro consistently fail at a100% with “Model failed to transfer,” even though the Miraco shows a successful transfer on its end. I confirmed Revo Scan 6 was correctly added to Windows Defender Firewall with BOTH “Private” and “Public” access enabled (the initial first-run prompt had only requested Public access, which I corrected), but the transfer still fails every time regardless. I have not found any configuration that makes Wi-Fi transfer work in Revo Scan 6.

4. USB transfer failed with “Model load failed” until a specific cable/port/setting combination was used  
USB transfers also initially reached 100% and then failed with “Model load failed. Import failed. Check the file and disk space, then retry.” This occurred with a USB-C to USB-A cable. It was only resolved after switching to the included USB-C to USB-C cable, plugging into a USB 3.0 port, and switching hardware acceleration to GPU mode. This should not require this level of trial and error for a basic file transfer, and Wi-Fi transfer remains completely broken regardless.

5. 3Dconnexion SpaceMouse Enterprise does not work correctly in Revo Scan 6  
My 3D mouse works perfectly in Revo Scan 5 but only partially functions in Revo Scan 6 — zoom works, but pan/rotate and other functions do not. I found other users reporting this identical issue in your forum thread for the V6.0.0 release, so this appears to be a known, unresolved bug affecting multiple users.

Given the number and severity of these issues on a fresh install of a current release, I’d appreciate:

- Confirmation of whether these are known bugs and being addressed
- An estimated timeline for a patch, particularly for Wi-Fi transfer and the SpaceMouse issue
- Any guidance on the installer/permissions issue, since requiring administrator privileges just to open the software is not normal behavior

I’m happy to provide log files, screenshots, or further details on request. For now, I’ve reverted to Revo Scan 5, which works reliably for all of the above.

Thank you,  
Stu

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**Author:** ![PUTV](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.revopoint3d.com/putv/32/15302_2.png) [@PUTV](https://forum.revopoint3d.com/u/PUTV)\
**Post date:** [July 31, 2026, 12:24pm UTC](https://forum.revopoint3d.com/t/revoscan-6-shortcomiings/43597/2 "2026-07-31T12:24:34Z")

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Hi Stu ,

Thank you for your feedback, the technicians will review your report on Monday .

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**Author:** ![Zappa](https://avatars.discourse-cdn.com/v4/letter/z/53a042/32.png) [@Zappa](https://forum.revopoint3d.com/u/Zappa)\
**Post date:** [August 4, 2026, 8:25am UTC](https://forum.revopoint3d.com/t/revoscan-6-shortcomiings/43597/3 "2026-08-04T08:25:35Z")

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I can confirm the 3d mouse still not working in the latest release. I am waiting for months now to get this fixed…

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**Author:** ![PUTV](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.revopoint3d.com/putv/32/15302_2.png) [@PUTV](https://forum.revopoint3d.com/u/PUTV)\
**Post date:** [August 4, 2026, 7:26pm UTC](https://forum.revopoint3d.com/t/revoscan-6-shortcomiings/43597/4 "2026-08-04T19:26:26Z")

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Hi @Zappa

Please send your personal feedback to [customer@revopoint3d.com](mailto:customer@revopoint3d.com)

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**Author:** ![wkit0807](https://avatars.discourse-cdn.com/v4/letter/w/ac8455/32.png) [@wkit0807](https://forum.revopoint3d.com/u/wkit0807)\
**Post date:** [August 5, 2026, 3:46am UTC](https://forum.revopoint3d.com/t/revoscan-6-shortcomiings/43597/5 "2026-08-05T03:46:48Z")

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Hi im using pop4, i having the same issue, only run as administrator can open the software, else the process starts and appears briefly in Task Manager, then closes with no window ever appearing

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**Author:** ![sbeef](https://avatars.discourse-cdn.com/v4/letter/s/a88e4f/32.png) [@sbeef](https://forum.revopoint3d.com/u/sbeef)\
**Post date:** [August 5, 2026, 8:15pm UTC](https://forum.revopoint3d.com/t/revoscan-6-shortcomiings/43597/6 "2026-08-05T20:15:09Z")

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Hi, i have the same problem, i’ve made a tiket on 3d connexion and they know this trouble, Revopoint also, but nothing change !!!

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**Author:** ![PUTV](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.revopoint3d.com/putv/32/15302_2.png) [@PUTV](https://forum.revopoint3d.com/u/PUTV)\
**Post date:** [August 6, 2026, 12:48am UTC](https://forum.revopoint3d.com/t/revoscan-6-shortcomiings/43597/7 "2026-08-06T00:48:36Z")

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The 3D mouse was planned to be fixed this with new release I will check out with the team on it and let you know.

Also please send your feedback in person at [customer@revopoint3d.com](mailto:customer@revopoint3d.com)  
@sbeef @wkit0807 again it will help me out supporting the case

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**Author:** ![Gge](https://avatars.discourse-cdn.com/v4/letter/g/e79b87/32.png) [@Gge](https://forum.revopoint3d.com/u/Gge)\
**Post date:** [August 6, 2026, 6:00am UTC](https://forum.revopoint3d.com/t/revoscan-6-shortcomiings/43597/8 "2026-08-06T06:00:42Z")

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I also have to confirm that the 3D mouse connection is no longer supported in RevoScan 6. It also annoys me that the retouching tool was removed.

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**Author:** ![sbeef](https://avatars.discourse-cdn.com/v4/letter/s/a88e4f/32.png) [@sbeef](https://forum.revopoint3d.com/u/sbeef)\
**Post date:** [August 6, 2026, 8:23am UTC](https://forum.revopoint3d.com/t/revoscan-6-shortcomiings/43597/9 "2026-08-06T08:23:42Z")

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I’ve already done that – I reported this issue with the Space Mouse as soon as version 6.3 was released.

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**Author:** ![PUTV](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.revopoint3d.com/putv/32/15302_2.png) [@PUTV](https://forum.revopoint3d.com/u/PUTV)\
**Post date:** [August 7, 2026, 12:19am UTC](https://forum.revopoint3d.com/t/revoscan-6-shortcomiings/43597/10 "2026-08-07T00:19:55Z")

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Thanks , that is a good thing that you did ! It was promised to be ready this month so finger crossed.

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**Author:** ![sbeef](https://avatars.discourse-cdn.com/v4/letter/s/a88e4f/32.png) [@sbeef](https://forum.revopoint3d.com/u/sbeef)\
**Post date:** [August 7, 2026, 7:44am UTC](https://forum.revopoint3d.com/t/revoscan-6-shortcomiings/43597/11 "2026-08-07T07:44:01Z")

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We hope this will be fixed, along with the other bugs described at the start of this post

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**Author:** ![sbeef](https://avatars.discourse-cdn.com/v4/letter/s/a88e4f/32.png) [@sbeef](https://forum.revopoint3d.com/u/sbeef)\
**Post date:** [August 7, 2026, 2:01pm UTC](https://forum.revopoint3d.com/t/revoscan-6-shortcomiings/43597/12 "2026-08-07T14:01:14Z")

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I think there are a lot of issues with version 6.3. Here’s a scan I did in version 6.2 – the merging was perfect, nothing needed touching up – but the point cloud processed with 6.3 after I’d installed it!!!

 ![raw data](https://canada1.discourse-cdn.com/flex029/uploads/revopoint3d/original/3X/2/5/2577f40536dd73f5b6afc8c44f887d4edbfa22a4.jpeg)

 ![fused 6.2](https://canada1.discourse-cdn.com/flex029/uploads/revopoint3d/original/3X/0/1/01b203f6f2b2a66026c031baa877053baf00c2d1.jpeg)

 ![fused 6.3](https://canada1.discourse-cdn.com/flex029/uploads/revopoint3d/original/3X/3/7/37884c69f11372cd9cde3942bd55cc653b4df325.jpeg)

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**Author:** ![sbeef](https://avatars.discourse-cdn.com/v4/letter/s/a88e4f/32.png) [@sbeef](https://forum.revopoint3d.com/u/sbeef)\
**Post date:** [August 9, 2026, 8:56pm UTC](https://forum.revopoint3d.com/t/revoscan-6-shortcomiings/43597/13 "2026-08-09T20:56:33Z")

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Hi, i’ve tested the new release 6.3.1 !!! space mouse don’t work !!!

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**Author:** ![PUTV](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.revopoint3d.com/putv/32/15302_2.png) [@PUTV](https://forum.revopoint3d.com/u/PUTV)\
**Post date:** [August 10, 2026, 12:11am UTC](https://forum.revopoint3d.com/t/revoscan-6-shortcomiings/43597/14 "2026-08-10T00:11:35Z")

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Hi @sbeef

I will check with the team and find out .

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**Author:** ![PUTV](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.revopoint3d.com/putv/32/15302_2.png) [@PUTV](https://forum.revopoint3d.com/u/PUTV)\
**Post date:** [August 12, 2026, 12:48pm UTC](https://forum.revopoint3d.com/t/revoscan-6-shortcomiings/43597/15 "2026-08-12T12:48:55Z")

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Hi @sbeef

I am still waiting for the info regarding the space mouse…

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<div class="post-metadata">

**Author:** ![PUTV](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.revopoint3d.com/putv/32/15302_2.png) [@PUTV](https://forum.revopoint3d.com/u/PUTV)\
**Post date:** [August 14, 2026, 7:21pm UTC](https://forum.revopoint3d.com/t/revoscan-6-shortcomiings/43597/16 "2026-08-14T19:21:57Z")

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Hi @sbeef

The team informed me that the Space Mouse integration is planned for the Revo Scan September’s release .

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**Author:** ![sbeef](https://avatars.discourse-cdn.com/v4/letter/s/a88e4f/32.png) [@sbeef](https://forum.revopoint3d.com/u/sbeef)\
**Post date:** [August 14, 2026, 8:03pm UTC](https://forum.revopoint3d.com/t/revoscan-6-shortcomiings/43597/17 "2026-08-14T20:03:25Z")

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Thanks for your reply.

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**Author:** ![ahowell95](https://avatars.discourse-cdn.com/v4/letter/a/bcef8e/32.png) [@ahowell95](https://forum.revopoint3d.com/u/ahowell95)\
**Post date:** [August 18, 2026, 3:49pm UTC](https://forum.revopoint3d.com/t/revoscan-6-shortcomiings/43597/18 "2026-08-18T15:49:46Z")

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Confirmed again this passed weekend latest version. Literally have not been able to enjoy the pop4 due to this issue.

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**Author:** ![PUTV](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.revopoint3d.com/putv/32/15302_2.png) [@PUTV](https://forum.revopoint3d.com/u/PUTV)\
**Post date:** [August 18, 2026, 8:37pm UTC](https://forum.revopoint3d.com/t/revoscan-6-shortcomiings/43597/19 "2026-08-18T20:37:48Z")

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Hi @ahowell95

The space mouse availability will be processed in September release.

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**Author:** ![Nickybwcc](https://avatars.discourse-cdn.com/v4/letter/n/e19b73/32.png) [@Nickybwcc](https://forum.revopoint3d.com/u/Nickybwcc)\
**Post date:** [August 22, 2026, 9:32pm UTC](https://forum.revopoint3d.com/t/revoscan-6-shortcomiings/43597/20 "2026-08-22T21:32:08Z")

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I’m having trouble with “import failed. Same description as the OP. Miraco says successful import and pc says failed. I’ve tried wi-fi and usb-c.

Even tried importing old projects that have successfully imported in the past and now they won’t import.

[Next page](https://forum.revopoint3d.com/t/revoscan-6-shortcomiings/43597.md?page=2)
