Revo Scan 6.3.1 not importing scans

Starting Point
1

Hi,

I had revoscan 5 and just installed alongside it Revo Scan 6.3.1. Version 5 imports scans fine. If I try to import the same scan with 6.3.1 i get an error that says it failed. I need to “check the file and disk space and retry”.

Glad I didn’t just update version 5! Any help is appreciated.

Thanks

2

Hi @MattBro

Rev Scan 6 is a separate software not an update to Revo Scan 5 , so you can install it side by side .

Make sure your phone app has the latest update to be able to work with RS6 .

I will check with the team tonight to see if there is still any issue with importing or something else on the hand.

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3

thanks. I updated both my desktop and the scanner software so they are both current

4

The team investigate now the issue and why it give sometimes the error , they said to use temporary RS5 until it is fixed or connect it via USB and manually copy and paste the projects to your computer.

5

I had the same problem today with Revo Scan 6.3.1 on Windows. I tried many things, open as admin, reinstall, tried on an other computer, updated the iOS Revo Scan, tried different scans, RAW or Fused, tried both devices on Wi-Fi and/or wired ethernet on the same LAN, nothing worked. I have an Inspire 2.

I tried to find older versions of Revo Scan 6, but all the links are dead in the download section. :melting_face:

The only file that I found was the 6.0.0.626 on Softonic website and guess what? IT WORKS! I was able to transfert my scans and use them.

6

Hi @SamGratte

The Dev. Team is working on it

You can download Revo Scan 5 , the link is working