Revo Pop 3 stopped rendering

Hi,

I’ve had my Revo pop3 for about 10 months or so and the first 3 or so renders I did, they worked perfect. However, I tried to run it again today and getting an issue where NOTHING shows up in Render section. I’ve tried this on my desktop, and laptop and even my phone using the mobile app. I can not get it to show up anything, only the camera shows a picture and thats it. I really hope this isnt broken, its been in the case on a shelf when not in use and never hard hit or anything. Is there soemthing I’m missing??

Hi @Mharris1984

Nothing showing in the preview viewport ?

Please contact customer@revopoint3d.com for technical assistance , that’s all I can do here for you from the forum .

Renders= scanning , scans

Render section = Viewport Preview

Just so the CS don’t get confused .