# Quick menu on scanner itself not working? **URL:** \ **Category:** POP Series\ **Created:** [September 12, 2026, 9:00am UTC](https://forum.revopoint3d.com/t/quick-menu-on-scanner-itself-not-working/43920 "2026-09-12T09:00:59Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![S1lent](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.revopoint3d.com/s1lent/32/29866_2.png) [@S1lent](https://forum.revopoint3d.com/u/S1lent)\ **Post date:** [September 12, 2026, 9:00am UTC](https://forum.revopoint3d.com/t/quick-menu-on-scanner-itself-not-working/43920/1 "2026-09-12T09:00:59Z")
Good day, So I did some searching, but I can’t find anything about it, so here I go: As everyone that has this scanner knows there is a quick menu on the back of the scanner. One of the options available is switching between single line laser and crossline laser and different options like full screen. If I press the “M” button, the menu shows on my screen, I can switch between the options with the - & + button, yet when I confirm, nothing happens. This while scanning, post scanning, paused scanning. Is this a bug or am I doing something wrong/forgetting something? Best regards ---
**Author:** ![Xile6](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.revopoint3d.com/xile6/32/4332_2.png) [@Xile6](https://forum.revopoint3d.com/u/Xile6)\ **Post date:** [September 12, 2026, 10:38pm UTC](https://forum.revopoint3d.com/t/quick-menu-on-scanner-itself-not-working/43920/2 "2026-09-12T22:38:48Z")
Are you pressing the Play button to comfirm your selection? ---
**Author:** ![S1lent](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.revopoint3d.com/s1lent/32/29866_2.png) [@S1lent](https://forum.revopoint3d.com/u/S1lent)\ **Post date:** [September 13, 2026, 5:57am UTC](https://forum.revopoint3d.com/t/quick-menu-on-scanner-itself-not-working/43920/3 "2026-09-13T05:57:19Z")
Yes. Also tried other combinations, short presses, long presses, but nothing seems to change anything. On the Revoscan 6 software there is also an option to assign a button on the scanner to a certain mode, be it scanning mode, full screen or brightness, but that also doesn’t do anything. Its not that the buttons don’t work. If I press start, the scanning will start and pause accordingly. The menu will pop up, you can scroll through it, yet confirming wont do anything. ---
**Author:** ![Xile6](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.revopoint3d.com/xile6/32/4332_2.png) [@Xile6](https://forum.revopoint3d.com/u/Xile6)\ **Post date:** [September 13, 2026, 2:40pm UTC](https://forum.revopoint3d.com/t/quick-menu-on-scanner-itself-not-working/43920/4 "2026-09-13T14:40:48Z")
That is very strange. Possible try and record a video to see if there is anything else going on or being done incorrectly. Ive tested all my scanners thay have the M menu and they all work without problem ---
**Author:** ![PUTV](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.revopoint3d.com/putv/32/15302_2.png) [@PUTV](https://forum.revopoint3d.com/u/PUTV)\ **Post date:** [September 13, 2026, 11:08pm UTC](https://forum.revopoint3d.com/t/quick-menu-on-scanner-itself-not-working/43920/5 "2026-09-13T23:08:47Z")
Hi @S1lent If you did that all correctly and still not working please record your screenshot and submit it to [customer@revopoint3d.com](mailto:customer@revopoint3d.com) for technical assistance . You can also find step by step in the manual ---
**Author:** ![S1lent](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.revopoint3d.com/s1lent/32/29866_2.png) [@S1lent](https://forum.revopoint3d.com/u/S1lent)\ **Post date:** [September 14, 2026, 9:06am UTC](https://forum.revopoint3d.com/t/quick-menu-on-scanner-itself-not-working/43920/6 "2026-09-14T09:06:28Z")
Not sure what a video will add after my description, but here you go. Ofcourse Youtube being Youtube, my video has been uploaded as a short. [![](https://canada1.discourse-cdn.com/flex029/uploads/revopoint3d/original/3X/1/9/19e9dc326299c47ded1f0c1280b71f385ebaf744.jpeg "September 14, 2026") ](https://www.youtube.com/watch?v=iSNSTv_WEzY) @PUTV I can upload this video to the provided email adres Latest Revoscan software, latest firmware. No difference in which PC or laptop I use. ---
**Author:** ![PUTV](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.revopoint3d.com/putv/32/15302_2.png) [@PUTV](https://forum.revopoint3d.com/u/PUTV)\ **Post date:** [September 15, 2026, 12:58am UTC](https://forum.revopoint3d.com/t/quick-menu-on-scanner-itself-not-working/43920/7 "2026-09-15T00:58:40Z")
Hi @S1lent Just send the link to this thread to [customer@revopoint3d.com](mailto:customer@revopoint3d.com) ---
**Author:** ![S1lent](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.revopoint3d.com/s1lent/32/29866_2.png) [@S1lent](https://forum.revopoint3d.com/u/S1lent)\ **Post date:** [September 20, 2026, 8:51am UTC](https://forum.revopoint3d.com/t/quick-menu-on-scanner-itself-not-working/43920/8 "2026-09-20T08:51:18Z")
I can’t seem to edit my main post, so I’ll do it like this. It seems it was an user error all along. Apparently you have to press the + / - buttons after confirming the mode in the quick menu to get actual changes. Many thanks to support for looking into my issue and getting me a solution. ---
**Author:** ![PUTV](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.revopoint3d.com/putv/32/15302_2.png) [@PUTV](https://forum.revopoint3d.com/u/PUTV)\ **Post date:** [September 21, 2026, 1:04am UTC](https://forum.revopoint3d.com/t/quick-menu-on-scanner-itself-not-working/43920/9 "2026-09-21T01:04:58Z")
No problem , glad things got fixed !