# Problems connecting on Android

**URL:** <https://forum.revopoint3d.com/t/problems-connecting-on-android/2519>\
**Category:** Discussions\
**Created:** [May 23, 2021, 11:12pm UTC](https://forum.revopoint3d.com/t/problems-connecting-on-android/2519 "2021-05-23T23:12:44Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![lamachine](https://avatars.discourse-cdn.com/v4/letter/l/ba8739/32.png) [@lamachine](https://forum.revopoint3d.com/u/lamachine)\
**Post date:** [May 23, 2021, 11:12pm UTC](https://forum.revopoint3d.com/t/problems-connecting-on-android/2519/1 "2021-05-23T23:12:44Z")

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Galaxy S10. Scanner on WiFi network and accessable from windows 10 laptop (but not my desktop, checking on video card compatibility). Settings on WiFi Mode. A list with three radio buttons pops up and it displays a lot of HTML code. Selecting them does nothing. After trying to get a screen shot of the text, now clicking scan just pops a warning that Handy Scan keeps stopping.

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**Author:** ![Zoltan3D](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.revopoint3d.com/zoltan3d/32/48_2.png) [@Zoltan3D](https://forum.revopoint3d.com/u/Zoltan3D)\
**Post date:** [May 24, 2021, 7:05am UTC](https://forum.revopoint3d.com/t/problems-connecting-on-android/2519/2 "2021-05-24T07:05:35Z")

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Hi,

Where this html code appears?  
Into Handy scan app on your android phone?

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**Author:** ![lamachine](https://avatars.discourse-cdn.com/v4/letter/l/ba8739/32.png) [@lamachine](https://forum.revopoint3d.com/u/lamachine)\
**Post date:** [May 24, 2021, 6:06pm UTC](https://forum.revopoint3d.com/t/problems-connecting-on-android/2519/3 "2021-05-24T18:06:01Z")

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Yes, when I click the Scan button, it switches to the screen for that, then pops a dialog with the buttons and text asking me to select the device

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**Author:** ![lamachine](https://avatars.discourse-cdn.com/v4/letter/l/ba8739/32.png) [@lamachine](https://forum.revopoint3d.com/u/lamachine)\
**Post date:** [May 24, 2021, 6:13pm UTC](https://forum.revopoint3d.com/t/problems-connecting-on-android/2519/4 "2021-05-24T18:13:27Z")

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Tested again this morning, and all works. Wierd, but you can close this out. Incidently, which software is the most stable and up-to-date? I can run on Android, IOS or windows so which would you suggest?

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**Author:** ![Zoltan3D](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.revopoint3d.com/zoltan3d/32/48_2.png) [@Zoltan3D](https://forum.revopoint3d.com/u/Zoltan3D)\
**Post date:** [May 24, 2021, 6:14pm UTC](https://forum.revopoint3d.com/t/problems-connecting-on-android/2519/5 "2021-05-24T18:14:36Z")

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Most stable is windows version, after android