Just received the POP2 and plugged it in using the supplied USB-C cable into my M1 Mac. I downloaded Revoscan from your website for mac. There is a green light on the back of the POP2 however Revoscan reports “device not connected”. I have checked the firewall and it allows incoming connections for Revoscan. Tried rebooting, pulling out the cable etc but cannot get the device to connect.
I now see that the file name of the Revoscan download for mac says WIFI. Does that mean it is WIFI only?? It doesn’t say anything about it in the instructions. So USB mode doesn’t work on a mac at all? Is it possible to use Handyscan with the POP2 or is it only Revoscan?
Update: Well I finally managed to connect via wifi and Revoscan connected to it. However when I select new scan a dialog box appears with the text missing. I can see the radio buttons, the file name and directoy. The rest is blank. I have to say this is quite a challenge to get anything working properly.
Also echoing this issue. My boss bought this scanner because there was a Mac version of the software. The program has never once initiated a scan and has only repeatedly crashed. I’m going over to a windows machine to see if I can get it to work over there but at that point I’m probably going to return this and keep looking for a scanner that works on a Mac.
Will there be a power cord longer than THREE FEET made available at some point in time?
Will the issues with the POP 2 be resolved BEFORE you release this Mini Scanner?
Or will that scanner ALSO NOT WORK for MAC users?