Pop 4 new calibration not sticking

Discussions POP Series
1

I think I solved the problem of poor quality full field scanning - by finding a different problem.
I already calibrated my Pop4 three times, it goes like this:

  • I launch the calibration program
  • scan the board
  • perform Acuuracy check
  • FAIL accuracy check - instructed to do calibration for my scanner
  • I go through the entire process of calibrating the scanner
  • after calibration the scanner PASSES the accuracy check
  • I save the calibration data
  • Revoscan reboots, Pop4 reboots
  • I launch the calibration process again
  • scan the board
  • perform Accuracy check
  • FAIL accuracy check, instructed to do calibration again

Either the accuracy check process is not working properly, or the new calibration data does not get stored on the Pop4 :frowning:

Can anyone confirm if his Pop4 passes the accuracy check after the calibration?

2

Hi Filip,

Is that after the new firmware update or before ?.

3

Everything up to date. Did that yesterday, there was a new firmware available, updated it and then tried calibrating - the rest you know.
Surprisingly it kinda made my day - till now I was really disappointed with the Pop4 - now it seems that mine is defective, so maybe it’s not so bad :wink:

4

Hi Filip , I talk to my team about your issue , they strongly suggest you contact them at customer@revopoint3d.com as they want to check on your logs , to ensure that the calibration files update correctly .
I don’t think it is defective , the calibration file maybe need to change extension to be proper overwritten by new files.