Hello all,
I am trying to work through what I am doing wrong with the software/hardware thus far. I have calibrated it properly, lighting is good from what I have heard is optimal, trying to scan an uncoloured polymer clay sculpture with a variety of textures and depths.
Main issue is I can get a decent scan going until i try to move the scanner to gain better angles. The mesh becomes red and refuses to return to the normal blue/green scanning operation. I have tried many times and it continues to do so. The other issue is that I am getting a lot of buggy behaviour in the software such as auto/manual operations flipping back and forth, delete scan approving the action but not returning the setup to ânew scanâ, so I have to restart the program, and overall I had a lot of problems even getting the provided bust to scan in without many tries, and even still the final time that worked the details were sub-par. I understand this device and software takes a bit of time to troubleshoot and learn and would like to get some clarity here. Itâs not been a very pleasant experience so far, including that the revocalibrate beta didnât work, had to get a different version from support that didnât work, and then was sent the wrong version, until finally they sent me the correct one for mac OS.