# Miraco won’t charge and won’t turn in **URL:** \ **Category:** Customer support\ **Created:** [October 21, 2024, 8:41pm UTC](https://forum.revopoint3d.com/t/miraco-won-t-charge-and-won-t-turn-in/29420 "2024-10-21T20:41:19Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![jpw](https://avatars.discourse-cdn.com/v4/letter/j/3d9bf3/32.png) [@jpw](https://forum.revopoint3d.com/u/jpw)\ **Post date:** [October 21, 2024, 8:41pm UTC](https://forum.revopoint3d.com/t/miraco-won-t-charge-and-won-t-turn-in/29420/1 "2024-10-21T20:41:19Z")
Hi. I have only used my Miraco a few times. I tried to charge it the other day but it was unresponsive. Any idea what I should do? It doesn’t seem to be charging and it won’t turn on. I tried multiple different usbc cables to see if that was the cause but it still did not work Thanks ---
**Author:** ![ivan](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.revopoint3d.com/ivan/32/16571_2.png) [@ivan](https://forum.revopoint3d.com/u/ivan)\ **Post date:** [October 21, 2024, 8:52pm UTC](https://forum.revopoint3d.com/t/miraco-won-t-charge-and-won-t-turn-in/29420/2 "2024-10-21T20:52:12Z")
also tried different/other charger device? ---
**Author:** ![PUTV](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.revopoint3d.com/putv/32/15302_2.png) [@PUTV](https://forum.revopoint3d.com/u/PUTV)\ **Post date:** [October 22, 2024, 5:04am UTC](https://forum.revopoint3d.com/t/miraco-won-t-charge-and-won-t-turn-in/29420/3 "2024-10-22T05:04:52Z")
Hi @jpw Please check if the charger is working , plug in something else to check out , use only the long USB cable for Miraco the shirt one is only for the turntable If the charger working fine then please contact [customer@revopoint3d.com](mailto:customer@revopoint3d.com) for future assistance Of the included charger don’t works try to plug into any other fast charger , the battery icon should show up on MIRACO if working fine If nothing then you last option is to contact [customer@revopoint3d.com](mailto:customer@revopoint3d.com)