# MetroY Pro not installing on MacOS 26.1 **URL:** \ **Category:** Metro Series\ **Created:** [January 15, 2026, 1:38pm UTC](https://forum.revopoint3d.com/t/metroy-pro-not-installing-on-macos-26-1/41746 "2026-01-15T13:38:29Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![DisappointedMetroY](https://avatars.discourse-cdn.com/v4/letter/d/85e7bf/32.png) [@DisappointedMetroY](https://forum.revopoint3d.com/u/DisappointedMetroY)\ **Post date:** [January 15, 2026, 1:38pm UTC](https://forum.revopoint3d.com/t/metroy-pro-not-installing-on-macos-26-1/41746/1 "2026-01-15T13:38:29Z")
I am trying to download and install Revo Metro for the MetroY Pro on my Macbook Pro M1 Max running Tahoe 26.1. Does anyone else have this issue? Thanks ---
**Author:** ![kkula9999](https://avatars.discourse-cdn.com/v4/letter/k/3ab097/32.png) [@kkula9999](https://forum.revopoint3d.com/u/kkula9999)\ **Post date:** [January 15, 2026, 2:25pm UTC](https://forum.revopoint3d.com/t/metroy-pro-not-installing-on-macos-26-1/41746/2 "2026-01-15T14:25:35Z")
nope, im using macbook m1pro OS: beta 26.2, running smooth, any specific error message appeared? or installation issue? ---
**Author:** ![DisappointedMetroY](https://avatars.discourse-cdn.com/v4/letter/d/85e7bf/32.png) [@DisappointedMetroY](https://forum.revopoint3d.com/u/DisappointedMetroY)\ **Post date:** [January 15, 2026, 2:41pm UTC](https://forum.revopoint3d.com/t/metroy-pro-not-installing-on-macos-26-1/41746/3 "2026-01-15T14:41:27Z")
Thanks for your response. ![Screenshot 2025-12-08 at 17.20.30](https://canada1.discourse-cdn.com/flex029/uploads/revopoint3d/original/3X/a/0/a0aaac62e59f7dd90ba947d5b4a82b846ea60a59.jpeg) This keeps coming up after the initial message of “free from malware…” and I go into the privacy and “install anyway”. Revopoint don’t seem to want to help and Apple advised me to speak to Revopoint about certification. ---
**Author:** ![PUTV](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.revopoint3d.com/putv/32/15302_2.png) [@PUTV](https://forum.revopoint3d.com/u/PUTV)\ **Post date:** [January 16, 2026, 12:10am UTC](https://forum.revopoint3d.com/t/metroy-pro-not-installing-on-macos-26-1/41746/4 "2026-01-16T00:10:47Z")
Hi @DisappointedMetroY Please contact [customer@revopoint3d.com](mailto:customer@revopoint3d.com) Regarding this issue , you can include this thread link for references. ---
**Author:** ![kkula9999](https://avatars.discourse-cdn.com/v4/letter/k/3ab097/32.png) [@kkula9999](https://forum.revopoint3d.com/u/kkula9999)\ **Post date:** [January 16, 2026, 3:30am UTC](https://forum.revopoint3d.com/t/metroy-pro-not-installing-on-macos-26-1/41746/5 "2026-01-16T03:30:17Z")
according to [The operation couldn’t be completed. (com… - Apple Community](https://discussions.apple.com/thread/254567417?sortBy=rank) may be corrupted package, try download with FF or Chrome ---
**Author:** ![PUTV](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.revopoint3d.com/putv/32/15302_2.png) [@PUTV](https://forum.revopoint3d.com/u/PUTV)\ **Post date:** [January 16, 2026, 4:46pm UTC](https://forum.revopoint3d.com/t/metroy-pro-not-installing-on-macos-26-1/41746/6 "2026-01-16T16:46:14Z")
Looks like it went corrupted while download . ---
**Author:** ![DisappointedMetroY](https://avatars.discourse-cdn.com/v4/letter/d/85e7bf/32.png) [@DisappointedMetroY](https://forum.revopoint3d.com/u/DisappointedMetroY)\ **Post date:** [January 16, 2026, 5:01pm UTC](https://forum.revopoint3d.com/t/metroy-pro-not-installing-on-macos-26-1/41746/7 "2026-01-16T17:01:16Z")
Hi kkula9999, thanks for the response. I gave that a go after reading your message and it still shows the same error. Beginning to think theres an issue with the Macbook as no one else seems to have any problems. ---
**Author:** ![PUTV](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.revopoint3d.com/putv/32/15302_2.png) [@PUTV](https://forum.revopoint3d.com/u/PUTV)\ **Post date:** [January 16, 2026, 9:42pm UTC](https://forum.revopoint3d.com/t/metroy-pro-not-installing-on-macos-26-1/41746/8 "2026-01-16T21:42:57Z")
Hi @DisappointedMetroY Please contact [customer@revopoint3d.com](mailto:customer@revopoint3d.com) For technical issues in place of talking about it , as that will not solve anything for you. ---
**Author:** ![DisappointedMetroY](https://avatars.discourse-cdn.com/v4/letter/d/85e7bf/32.png) [@DisappointedMetroY](https://forum.revopoint3d.com/u/DisappointedMetroY)\ **Post date:** [January 16, 2026, 10:08pm UTC](https://forum.revopoint3d.com/t/metroy-pro-not-installing-on-macos-26-1/41746/9 "2026-01-16T22:08:30Z")
Funny how you mention this in the forum but when I contacted customer services via email I was basically told you couldn’t help and then got no response to my last email 3 weeks in. ---
**Author:** ![PUTV](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.revopoint3d.com/putv/32/15302_2.png) [@PUTV](https://forum.revopoint3d.com/u/PUTV)\ **Post date:** [January 16, 2026, 10:13pm UTC](https://forum.revopoint3d.com/t/metroy-pro-not-installing-on-macos-26-1/41746/10 "2026-01-16T22:13:14Z")
Hi @DisappointedMetroY Send me your email to my PM , I will check if they replied to you or not , and if not , they will do . I doubt they say they can’t help .