# MetroX Lost Tracking when Scanning

**URL:** <https://forum.revopoint3d.com/t/metrox-lost-tracking-when-scanning/43617>\
**Category:** Welcome\
**Created:** [August 3, 2026, 2:57pm UTC](https://forum.revopoint3d.com/t/metrox-lost-tracking-when-scanning/43617 "2026-08-03T14:57:18Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![L4Ph](https://avatars.discourse-cdn.com/v4/letter/l/d9b06d/32.png) [@L4Ph](https://forum.revopoint3d.com/u/L4Ph)\
**Post date:** [August 3, 2026, 2:57pm UTC](https://forum.revopoint3d.com/t/metrox-lost-tracking-when-scanning/43617/1 "2026-08-03T14:57:19Z")

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Hello,

I would like to ask about my problem with my scanner. I used the MetroX scanning for a while, and I have bought the scanner since it was a project Kickstargogo and I have used it until right now. Unfortunately, I have some issues with the scanner and it keeps showing tracking lost and move to previously scanned area.

First I thought it was the scanner issue, so I changed to another MetroX that I have and it still showed the same. I have been trying to change the cable and changed back to the Mini 2 and it still showing not good.

Does anyone have the same problem with me and is there any way that I can fix this?

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**Author:** ![kkula9999](https://avatars.discourse-cdn.com/v4/letter/k/3ab097/32.png) [@kkula9999](https://forum.revopoint3d.com/u/kkula9999)\
**Post date:** [August 3, 2026, 3:27pm UTC](https://forum.revopoint3d.com/t/metrox-lost-tracking-when-scanning/43617/2 "2026-08-03T15:27:22Z")

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how close is the marker when you using metroX?

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<div class="post-metadata">

**Author:** ![L4Ph](https://avatars.discourse-cdn.com/v4/letter/l/d9b06d/32.png) [@L4Ph](https://forum.revopoint3d.com/u/L4Ph)\
**Post date:** [August 3, 2026, 11:05pm UTC](https://forum.revopoint3d.com/t/metrox-lost-tracking-when-scanning/43617/3 "2026-08-03T23:05:14Z")

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I scanned the rock, and I don’t use the marker because the rock is kind of small

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**Author:** ![Xile6](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.revopoint3d.com/xile6/32/4332_2.png) [@Xile6](https://forum.revopoint3d.com/u/Xile6)\
**Post date:** [August 4, 2026, 11:41am UTC](https://forum.revopoint3d.com/t/metrox-lost-tracking-when-scanning/43617/4 "2026-08-04T11:41:50Z")

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Post a photo.

There are probably not enough features to actually track if it’s just a small rock. You might need to add items around it or use marker mode.

And of course if you’re using laser mode you 100% need markers